What are the responsibilities and job description for the Production Scheduler position at 1-800-Flowers Family of Brands?
Position Summary
The Production Scheduler plays a critical role in converting demand and production plans into executable, capacity-aligned assembly schedules for Gift Operations. This is a planning-centric, at-desk role based on site, with direct accountability for validating material readiness, shelf-life constraints, and labor capacity prior to schedule release. This position is laser-focused on feasibility: ensuring pre-build and in-season production plans are executable, FEFO-compliant, and aligned with throughput limits and selling windows in a high-volume, seasonal environment. Bottom line—this role bridges strategy and execution and materially impacts service, waste, and operational performance.
Key Responsibilities
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Translate demand and production plans from Planning into clear, executable daily and weekly assembly schedules
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Validate component availability, material readiness, and expiration dating to ensure plans are feasible and FEFO-compliant
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Assess labor capacity and line throughput to align schedules with available resources and operational constraints
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Identify gaps and proactively escalate risks related to demand, materials, shelf-life coverage, and capacity limitations
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Manage pre-build timing to support selling windows while minimizing aging and expiration exposure
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Communicate schedules, assumptions, trade-offs, and risks clearly to Production, Planning, Inventory, and Quality partners
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Monitor schedule adherence, inventory aging, and expiration risk using system data and performance reporting
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Support peak and seasonal planning by modeling capacity scenarios and pre-build strategies
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Track and report key performance metrics including schedule attainment, capacity utilization, and aging exposure
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Drive continuous improvement in scheduling accuracy, information flow, and FEFO execution
Work Environment
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Primarily office-based, at-desk scheduling role with limited production floor interaction as required
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Extended hours and increased pace expected during peak seasonal periods
Why Join Us
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High-impact planning role with direct influence on production execution and inventory health
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Opportunity to balance demand, capacity, and shelf-life strategy in a complex, seasonal operation
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Strong cross-functional visibility and partnership with Planning, Supply Chain, Production, and Quality teams
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Environment that values problem-solving, accountability, and continuous improvement
Qualifications:
Required
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2 years of experience in production scheduling, supply chain planning, or operations analysis
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Strong analytical, organizational, and prioritization skills with exceptional attention to detail
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Proven ability to interpret demand plans, BOMs, inventory positions, and capacity data
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Proficiency in Excel and planning/scheduling systems
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Clear, confident written and verbal communication skills
Preferred
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Experience in at-desk scheduling or planning roles supporting assembly or warehouse operations
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Experience managing shelf-life or expiration-dated inventory using FEFO principles
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Familiarity with WMS, ERP, or advanced planning tools
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Background in high-volume, seasonal environments
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Continuous improvement or process optimization experience