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Customer Service Coordinator

1-800-GOT-JUNK
Philadelphia, PA Full Time
POSTED ON 5/4/2024 CLOSED ON 6/2/2024

What are the responsibilities and job description for the Customer Service Coordinator position at 1-800-GOT-JUNK?

Great opportunity available for an experienced Customer Service Representative in the Philadelphia franchise of 1- 800-GOT-JUNK?

This position is in our King of Prussia, PA office.
1-800-GOT-JUNK? is the world’s largest and fastest-growing junk removal company. We service all of Canada, the United States, and Australia.
The Philadelphia Franchise (21 years in business) is one of the largest in the GOT JUNK system and we are looking to expand even further. We are looking for an energetic, sales-minded passionate Sales Representative who has the drive to succeed and a willingness to go the extra mile to help us achieve our growth potential.

1-800-GOT-JUNK? is dedicated to helping its employees realize and fulfill their potential at work and in life. This opportunity offers a competitive hourly pay of $16/HR.

This role will be hybrid, 5 days per week

Time will be split between working on our trucks with our Truck Team Members to learn more about the selling side of the role and also working in the office to learn the Customer Service role.

In This Role:
You will be a part of a creative and results-oriented team whose focus is to drive excellence in every aspect of our business
This is a highly collaborative environment where you will have the opportunity to contribute and be heard.
You will drive revenue to reach daily goals by pulling future jobs, calling repeat and commercial clients, and welcoming customers to our service 

Daily Job Duties:

Customer Service: You will reach out to our customers to introduce them to our service and to answer any questions they may have. You will drive revenue to reach daily goals by pulling future jobs, calling repeat and commercial clients, and welcoming customers to our service.

Truck Job Duties:

 
  • Customer Service: Helping our awesome customers and working directly with our recycling and donation resources.
  • Junk Removal: Driving, removal and clean up of junk and debris from client locations indoors and out. Stay in great shape lifting a minimum of 75lbs consistently!
  • Brand Building & Marketing: Delivery of marketing material to targeted focus areas and participation in unique marketing activities to strong brand image across the region.


Qualifications:
Sales experience (retail experience accepted)
Strong organizational skills
Strong phone presence
Experience with customer service 
Available to work weekends
High School Diploma



For insurance purposes:


-Must be 21 in order to qualify for the Driver position
- Valid Drivers License 3 Years
- Clean Driving History
- Completion of background screening authorization form and MVR (Motor Vehicle Record)


Intangibles:
Fierce competitor, this is a sales-based position, you need to want to be the best Resolve, this position can be stressful, you need to be strong-willed to push through the tough times.

Benefits:

 
  • 3% guaranteed on a 401K after a year of employment
  • Healthcare (health/vision/dental) after 60 days of employment

Salary : $16

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