What are the responsibilities and job description for the Patient Resource Assistant position at 100 The Nebraska Medical Center?
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Patient Resource Assistant Shift: Part Time 20 hours a week 10:00 AM – 6:30 PM or 9:00 AM – 5:30 PM Monday - Sunday, Varied Days Job Role: Perform identified non-clinical tasks as assigned or delegated to support team environment to meet patient care and unit based needs. Transport patients to and from their rooms to treatment rooms either by wheelchair or bed. Required Qualifications: High school education or equivalent required. Basic Life Support (BLS) certification endorsed by the American Heart Association (AHA) required within six months of hire. Preferred Qualifications: Prior working experience with customers or patients preferred. Prior experience in a hospital setting preferred. Proficient knowledge of the use of patient care equipment/supplies preferred. Experience with telecommunication systems preferred. Ability to communicate effectively preferred. Ability to multi-task preferred. Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate preferred Why Nebraska Medicine: Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing. Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care Forbes Magazine recognizes us in their list of American’s top employers and the best employer in Nebraska Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue, along with more than 40 clinics. Working together, we can make greater advancements in quality health care while delivering exceptional patient care. We do this through relentless research, education and a shared desire to impact more lives. Our team members, regardless of service area or department, work together to solve challenges, identify opportunities and elevate the Nebraska Medicine experience for both their colleagues and our patients.