Food Service Retail Associate Hospital

Gloucester, Virginia Overview Performs duties relative to service excellence by demonstrating courteous and prompt service, accuracy in food preparation, line set-up, and presentation. Demonstrates knowledge of cash handling procedures and competence in use of cash register hardware and software. Demonstrates a working knowledge of food service sanitation practices and food safety guidelines. Promotes and maintains a safe work environment for team as well as our customers. What you will do Demonstrate the ability to provide consistent, high quality meal service to all retail customers. Demonstrate knowledge and ability to set-up, replenish, and break-down service lines/stations following established Department policies and procedures. Assist other team members in completing tasks and serving customers. Maintain open line of communication with kitchen team to avoid delays in food service. Demonstrate the ability to operate the POS cash register, count register accurately, make bank deposits and follow appropriate cash handling procedures. Demonstrate commitment to customer service by placing service to the retail customer at the forefront of every interaction completed throughout the day. Demonstrate positive interaction and support of all team members to provide seamless, timely and accurate meal service to the customer. Demonstrate the knowledge of basic food preparation techniques including receiving, storing, preparation, holding and chilling of food items. Possess knowledge of weights and volume measurements. Demonstrate the competence to complete prep work including, but not limited to slicing lunch meat, chopping fruits & vegetables, preparing salads and sandwiches, short order grill cook, specialty pizza prep, handcrafted specialty coffee/tea hot and cold beverages, etc. Serve in Retail locations demonstrating competence in food presentation, proper portion control, and plating techniques. Demonstrate the ability to operate various kitchen equipment. Demonstrate the competency to properly clean and sanitize equipment. Maintain overall cleanliness of food preparation, service and customer retail areas. Maintain a working knowledge of food safety, infection control and sanitation regulatory compliance requirements and Food & Nutrition Services policies & procedures and consistently comply with temperature, quality, sanitation & storage at all key steps in the process. Follow First-in/First Out food storage and labels and date all products according to Food & Nutrition Service policy and alerts management of any discrepancies to the norm. Qualifications Education High School Diploma or GED, (Required) Experience 1 year Food Service experience in retail and/or food preparation (Preferred) Licenses and Certifications Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required) Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required) or Food Protection Manager - VA State - ANSI approved Food Protection Manager Certification - VA State (Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers. If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities. Unfortunately, job scams are on the rise across the country, and we want to help you feel confident in knowing what is — and is not — part of our hiring process. Learn more about how to recognize a legitimate Riverside job opportunity and what to do if you suspect a scam by visiting this site.