Patient Dining Associate

City/State Norfolk, VA Overview Work Shift Rotating (United States of America) Sentara Norfolk General Hospital, located in Norfolk, Virginia, is looking for a full-time Patient Dining Associate. Full-time, Rotating Shift, every other weekend. High School Diploma or Equivalent Required Food Handlers Certification Required Previous Customer Service Experience Preferred As the region’s first Magnet Hospital, Sentara Norfolk General Hospital, a 525-bed tertiary care facility, is home to the area's only Level I Trauma Center, burn trauma unit and nationally ranked heart program at Sentara Heart Hospital. In addition to a first-rate heart program, the hospital is home to Nightingale Regional Air Ambulance and several dedicated facilities and specialized services. Position Details and Requirements: This position's primary responsibilities are working with patients on food choices and communicating with nurses on potential diet needs. There are a lot of opportunities to grow in this role. If you desire, there are promotional opportunities such as becoming a Cook or a Supervisor. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services and interacts with Nursing in regard to patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units. Sentara offers an attractive array of benefits to include: Medical Dental Vision Paid Time Off and Sick pay Tuition Reimbursement 401k/403B, 401a retirement Performance Plus Bonus Career Advancement Opportunities Work Perks and discounts PLUS, Sentara just added MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations! Click here to learn more about our employee benefits! Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Click here to learn more about Sentara Norfolk General Hospital! Keywords: Patient Dining Associate, Food Service, Talroo - food service, Monster - food service. Job Summary Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services, and interacts with Nursing in regards to patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units. Qualifications: HS - High School Grad or Equivalent (Required) Food Handlers Certification - Other/National Customer Service Skills Communication, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment. Sentara Healthcare is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15 years. Sentara offers professional development and a continued employment philosophy!