Department Manager

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! $$$$$ Starting Pay 21/HR or Higher Based on Experience $$$$$$$ Our Lake Orion, MI Meijer Store is on the lookout for a dynamic Department manager! If you're seeking a leadership role with plenty of opportunities for growth, we want you on our team! As our Department Manager, you will lead and oversee all aspects of daily operations, processes, and the overall condition of your department. You will create and maintain a positive working environment by guiding, developing, and empowering team members to excel in their roles. Through hands-on leadership and a commitment to exceptional service, you will model Meijer's core values and inspire those within your span of care. Your role also contributes to achieving department goals and influencing peers through collaboration and strategic execution to support the store’s continued success. Plans, directs and supervises team members in day to day operations. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members in span of care. What You'll Be Doing: In partnership with store leadership, responsible for staffing selection and hiring to achieve staffing needs Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion Coordinates, creates, and builds daily work assignments for team members Promotes succession planning by identifying development needs for a team member, providing development opportunities and awareness to career growth/promotional opportunities Documents and applies disciplinary actions and makes recommendations concerning discharge Implements Corporate processes to achieve goals including stock loss/shrink, margin, profit, sales, and labor Builds and maintains excellent vendor relations and escalates any known issues timely Ensure a positive company brand by providing courteous, friendly, and efficient service to customers and team members. Reviews Customer Survey/Medallia and customer feedback from previous or current shift and communicates with the team on all opportunities and is able to resolve customer concerns Responsible for food safety and workplace safety compliance Ensures team members in span of care are thoroughly trained in all aspects of their jobs and have completed all required training May be asked to join service and run a register/provide overrides or help in any other areas within the store for the overall success of the store Flexibility to work shifts to support total store operations Ability to serve as Store Manager in charge What You'll Bring With You: High school diploma or equivalent. 2 years of retail/grocery/operations management/customer service experience Retail/customer service leadership experience Customer service and product flow experience is preferred A commitment to a diverse culture which fosters an inclusive environment where team members and vendors feel valued and supported. Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction Demonstrated ability to resolve conflict and by addressing root cause issues, listen and deescalate customer and team member issues Demonstrated ability to manage multiple tasks Ability to drive engagement with the team and demonstrate Meijer values Demonstrated ability to lead an organization that practices working safely at all times Ability to be Duty trained in total store operations and be in charge of the operations in the absence of other leadership Demonstrated ability to mentor team members in all areas of the organization. We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.