What are the responsibilities and job description for the Chief Clerk II position at 1199SEIU Benefit and Pension Funds?
Responsibilities
· Data enter Provider’s credentialing information (i.e. applications, correspondence, spreadsheets and provider file folders) accurately and efficiently, as well as identify discrepancies that prevent a field from being data entered; update various provider and credentialing reports
· Provide clerical support including but not limited to filing, copying, faxing, collating and scanning, inclusive of uploading scanned images into the Credentialing database
· Receive provider recruitment forms through DMS to prepare them for entry into Cactus
· Query Cactus database for bi-weekly submission to CAQH
· Create, prepare and collate mailings to providers using Microsoft Office
· Research, confirm and update various spreadsheets and download provider information from external websites
· Respond to inquiries (telephonic or through other methods of communication) regarding receipt status of a provider file or the retrieval of a provider file
· Update Excel spreadsheets concerning approved and delegated providers
· Review and confirm providers are terminated from various provider systems
· Perform additional duties and projects as assigned by management
Qualifications
· High School Diploma or GED required, some College or Degree preferred
· Minimum of two (2) years of clerical experience in a general office environment
· Basic knowledge of Microsoft Excel and Word preferred
· Working knowledge of provider databases (i.e. QNXT Medical, QNXT Dental, Cactus, DMS or Windows-based provider databases) preferred
· Ability to navigate and perform basic internet searches
· Ability to cross reference specific data sets and draw relevant conclusions
· Ability to follow through on assignments
· Excellent written and verbal communication skills
· Detail oriented with the ability to multi-task and work well under pressure
· May require some moderate lifting and the ability to stand for long periods of time to file or collate.
· Must meet performance standards including attendance and punctuality
