Athletic Trainer

Department: 02370 AMG Park Ridge 1775 Ballard MOB - Sports Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday to Friday - 7:30am - 6:00pm, Will Include traveling between sites. No weekends, no major holidays. Major Responsibilities: A. Clinical Support/Health Outcomes: Provide support in delivery of quality clinical care. 1) Handles patient flow, including the preparing of rooms and patients and other duties assigned as identified by Advocate Medical Group physician office standards protocol. 2 During the visit measures and records accurately: blood pressure, pulse, temperature, height, weight, records reason for visit as appropriate 3) Demonstrates the ability to perform the following functions regarding athletic injuries: prevention, assessment, treatment, and reconditioning as set forth by the NATA Board of certification 4) Provides patient education and discharge instructions including the demonstration of a prescribed home exercise program. 5) Performs various tests/procedures independently as prescribed by the physician in accordance with certification and scope of care. 6) Demonstrates proper taping, strapping, bracing, and fitting of athletic equipment. 7) Management of concussion patients utilizing Im-PACT testing. Under the provisions of the Illinois Athletic Trainer's Practice Act, they shall maintain an ethical and professional medical environment consistent with the standards of care established by the National Athletic Trainers Association and the Illinois Department of Financial and Professional Regulation and Advocate Medical Group. 8) Performs other duties as assigned. B. PATIENT SATISFACTION AND SERVICE: Provides efficient high-quality service to patients who arrive for appointments, who telephone, visit in person, or at school. 1) Consistently demonstrates sincere concern and empathy in interactions with patients 2) Creates and maintains an environment that is patient centered as evidenced by availability of same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and high satisfaction scores 3) In collaboration with team, meets or exceeds established patient satisfaction targets 4) Treats patients, families and associates with respect and incorporates cultural differences into interactions/care 5) Participates in activities to evaluate and improve processes that will contribute to patient and associate satisfaction 6) Completed all required customer service training and compliance with scripting initiatives. 7) Consistently provides a warm, sincere greeting when dealing with patients over the phone, in person, and introduces themselves and their role with the patients. Smiles and maintains positive eye contact when dealing with internal and external customers. 8) Attends to waiting patients in reception area and ensures that they are seen in a timely manner, and promptly informed of any delay, updating every 15 minutes 9) Follows through on actions, takes ownership of job responsibilities, and practices Service Recovery where identified 10) Fosters a pleasant and professional environment, in person and over the phone, utilizing prescribed scripting and telephone standards. C. LEADERSHIP AND PROFESSIONAL DEVELOPMENT: Demonstrates leadership in day to day activities. 1)Displays problem-solving, decision-making, decision sharing and conflict resolution to support team outcomes. 2)Assists in the implementation of center/organizational initiatives 3)Establishes and maintains rapport with patients, families, co-workers, and other associates. 4)Seeks opportunities to further education and enhance leadership skills 5)Maintains NATA certification and CPR certification 6)Collaborates with physician in planning and/or implementing new processes D. FUNDING OUR FUTURE: demonstrates an understanding of the business process. 1)Understands order completion and documentation for appropriate charge capture and risk reduction 2)Works with physician and billing department to accurately code and capture charge 3)Maintains inventory par levels using standard products and paying attention to waste. 4)Promotes a green environment by adhering to organizational guidelines for recycling and prudent utilization of resources 5)Utilizes organizational resources in a responsible/cost effective manner. Licensure: Athletic Trainer Education/Experience Required: Bachelor's degree in related field. Knowledge, Skills & Abilities Required: Good communication skills. Computer skills. Interpersonal skills. Time Management skills. Team oriented. -CPR certification -NATA (National Athletic Trainers Association) certification -State of Illinois Athletic Training License Physical Requirements and Working Conditions: -Team-oriented -Ability to travel to outreach clinics -Ability to work under stressful conditions and difficult situations -Ability to work varying shifts by day of the week to meet needs of the center -This position can recognize needs and behaviors of a variety of patient age groups; i.e. understand child growth and development, normal pattern of adolescent behavior and looks for normal signs of aging. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Pay Range $26.10 - $39.15 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

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