Public Safety Officer

Job Description: Position Highlights: Position: Public Safety Officer Location: Chicago, IL Full Time Hours: 8am to 4:30pm Required Travel: no Benefits: Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options, including Domestic Partner Coverage Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities JOB SUMMARY To maintain a safe environment for patients, visitors and employees and to safeguard all hospital property against theft, fire and vandalism. RESPONSIBILITIES Essential Functions * Demonstrates a commitment to the mission of Swedish and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital. 1. Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems and facilities in accordance with established departmental practices. 2. Patrol hospital campus (internal and external), direct automobile traffic, control crowds, prevent and deter crime, fire prevention, theft prevention and safety hazard surveillance patrols in an effort to identify suspicious persons or activity and initiating corrective action as appropriate. 3. Observes employees for identification badges and counsels as needed. 4. Monitors Closed Circuit Television (CCTV), alarm panels, HCRS and Starcom radios, panic alarms, radios and other equipment as required. Reports any equipment that is not functional to Lead Officer and/or Supervisor on duty immediately. 5. Monitors and pay-on-foot machines and parking exits and responds to calls for assistance with concentration on being helpful and ensuring customers pay their fee. Lead Officers and Supervisors must be notified immediately upon any issue so that issue can be resolved and loss of revenue is mitigated. 6. Provides escorts for employees, physicians, patients and visitors; transporting them in wheelchairs, if necessary. 7. Provides assistance to other security personnel and hospital employees, as necessary, to ensure adequate monitoring and follow-up of unusual occurrences. 8. Responsible for the enforcement of hospital policies, such as visitor policy and others. 9. Completes all departmental-related paperwork accurately and as required (Visitor Restrictions, Patient Valuables, Morgue Removals, Fire Watch List, Key Log, Kronos Form, Attendance, Daily Door Checks, Parking Ticket Log, Vehicle Log, Vehicle Assist Form, Safety Surveillance Checks, etc.). 10. Responds rapidly to Hospital codes and emergencies. 11. Performs monthly fire extinguisher inspections and initials/dates the inspection tag and/or notifies Lead Officer or Supervisor when servicing is required. 12. Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors. 13. Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information. 14. Immediately reports all safety hazards, malfunctioning equipment and other potential problems to supervisor. 15. Provides access to various areas of the hospital when required and/or approved by a supervisor. 16. Enforces parking policy by issuing parking violation notices to employees who violate them. 17. Accepts and releases patient valuables (per policy) as needed. 18. Releases deceased patients (per policy) as needed. 19. Must perform essential job functions in inclement weather if necessary. 20. Investigate and document all security-related incidents via Report Exec on the day the incident was reported. 21. Respond to various emergencies in all seven Off –Site Clinics. 22. Enforce hospital Lockdown during trauma code within the Emergency Room, physically stand at all Emergency Room entrances to make sure rivals of the victim do not gain access, controlling access to only patients during this code, control of large crowds during a lockdown. 23. Perform monthly Fire drills and Fire Extinguisher checks PATIENT CARE/AGE SPECIFIC RESPONSIBILITIES AND QUALIFICATIONS This position will need to recognize the needs and behaviors of a variety of age groups of patients, i.e., understand patterns of adolescent behavior and needs of elderly patients; prior experience with various age groups is preferred. QUALIFICATION/BASIC JOB REQUIREMENTS • High school diploma or equivalent • Previous hospital security experience preferred • Excellent written and verbal communication skills • Excellent interpersonal and organizational skills • Basic computer skills • Must successfully complete all in-house training programs • Must be able to obtain a FOID card LICENSE/CERTIFICATION • Valid driver’s license with satisfactory MVR result for the last three years. • CPR/AED Certification by the American Heart Association or American Red Cross (within six months of employment) • Crisis Prevention Intervention Training( Within six months of employment) • FOID Card ( Must be obtained within six month of employment) • PPCT ( Must be obtained within six months of employment) • HFRH Threat Pattern Recognition (Within six month of employment) MANAGEMENT RESPONSIBILITY N/A INTERNAL AND EXTERNAL CONTACTS Internal: All hospital employees and patients. External: Visitors. ENVIRONMENT & PHYSICAL NATURE OF THE JOB Exposed to heat and cold while doing exterior patrols during inclement weather. Walking 80% of the day; sitting - 20% of the day. Ascend and/or descend up to 9 flights of stairs, as needed, during code situations. Lift and carry between 10-20 lbs. (fire extinguishers, patients etc.), in partnership with other staff for safe lifting techniques, almost always including safe lifting equipment to perform the lifting. Potential exposure to communicable diseases when dealing with patients and the public. ACCESS TO PROTECT HEALTH INFORMATION Computer system access is assigned based on manager’s access level request and only the minimum access necessary to perform one’s responsibilities under this job description. Approval for level of access is given by the system administrator or manager of the department that has ownership of system/module. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Overall Qualifications: NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system, committed to providing both empathy and expertise through vibrant, community-connected care. Our more than 27,000 team members and 6,000 physicians chose us for our commitment to helping people be their best; our inclusive, action-oriented culture; and our dedication to creating the best place to work, the best place to learn and the best place to practice medicine.

Salary : $38,500 - $48,800