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Schedule Weekly Hours:

Join the Gundersen Health System team as a Health Shop Retail Sales Associate, where your passion for health and wellness can shine! We are seeking a kind and highly motivated individual who thrives on helping others. In this role, you will engage with customers, manage product inventory, and support store management. Your excellent interpersonal skills will create a welcoming atmosphere, ensuring that every visitor feels valued and supported on their journey to better health. If you’re ready to make a positive impact in our community while working in a dynamic and rewarding environment, we want to hear from you!

What's Available:

• Full-time, 1.0 FTE, 40 hours/week
• Monday - Friday, varied shifts between the hours of 7:30am - 6:00pm
• Saturday 8:00am - 4:30pm and 9:00am - 1:00pm, Sunday 9:00am - 1:00pm

What You'll Get:

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What You'll Need:

• High school diploma or equivalent
• Strong interpersonal skills
• Passion for helping others

Job Description:

The primary responsibilities of the Retail Sales Associate are to maintain outstanding customer service, receive/merchandise product, and support the store management team. Sales associates are a vital team member of the pharmacy department working at point- of-sale areas within the pharmacies to ensure timely sales of finalized prescriptions and products to our patients. When confronted with a health care question or need from a patient, sales associates will appropriately refer the patient to the correct pharmacy staff member to resolve the question or need. Our sales associates must possess patience along with an innate desire to resolve customer needs, to develop and foster relationships with customers.

Major Responsibilities:

1. Demonstrate superior product knowledge in assisting customers as appropriate within scope of practice of an uncredentialed pharmacy staff member per pharmacy law.

2. Sell merchandise while tactfully interacting with customers according to the organization's pharmacy standards.

3. Receive, check, and shelve merchandise in a timely manner to ensure an accurate inventory within the point of sales software.

4. Ensure merchandise shelving is kept clean and uncluttered to create a pristine environment.

5. Complete customer transactions using Point of Sale (POS) register system.

6. Prepare mail or packages accurately for transport to customers/patients

7. Effectively complete daily operational, day-to-day goals and priorities, all opening and closing checklists/activities as established by the organization.

8. Effectively implement organization priorities to achieve sales and service goals.

9. Assist in the training and development of peers.

10. Adheres to regular and predictable attendance.

11. Performs other job-related duties and responsibilities as assigned by the pharmacy leadership within the scope of uncredentialed pharmacy staff member per pharmacy law.

Education and Learning:

REQUIRED

High School Diploma or equivalency

Work Experience:

REQUIRED

1 year experience in a retail environment

License and Certifications:

N/A

Age Specific Population Served:

Nonage Specific (N/A) 

OSHA Category:

Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office or administrative work). Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements/Demands Of The Position:

Static Standing Frequently (34-66% or up to 5.5 hours)

Walking/Standing Frequently (34-66% or up to 5.5 hours)

Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 25-50

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer