What are the responsibilities and job description for the Customer Service Representative position at 1770 House Restaurant & Inn?
Job Description
We are seeking a Reservationist/ Front Desk Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service.
Duties include-
- Making hotel and restaurant reservations
- Check-in or check-out hotel guests and process payments
- Handle guest inquires via phone or email in a professional and courteous manner
- Follow up on housekeeping to ensure rooms are properly cleaned and ready for guests
- Provide accurate information about The 1770 House Restaurant & Inn
- Assist guests with local activities, restaurant reservations and things to do
Requirements
- Previous experience in hospitality preferred
- Strong communication skills and phone etiquette
- Ability to multitask and prioritize in a fast-paced environment
- Excellent problem-solving skills
- Multilingual abilities are advantageous
Job Types: Full-time, Part-time
Pay: $21.00 - $26.00 per hour
Expected hours: 24 – 30 per week
Shift:
- Day shift
Ability to Commute:
- East Hampton, NY 11937 (Required)
Work Location: In person
Salary : $21 - $26