What are the responsibilities and job description for the FOH Manager position at 1830 Chophouse?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Job Description:
We are looking for an experienced and passionate Restaurant Manager to join our team. As a Front of House Manager, your primary responsibility is to our customers, ensuring that every guest is taken care of like family.
To be successful, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, creating and executing restaurant marketing strategies, and assisting in catering sales, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
We are looking for an experienced and passionate Restaurant Manager to join our team. As a Front of House Manager, your primary responsibility is to our customers, ensuring that every guest is taken care of like family.
To be successful, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, creating and executing restaurant marketing strategies, and assisting in catering sales, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
- Manage and oversee the FOH restaurant operations during your shifts
- Deliver exceptional guest services
- Ensure guest satisfaction
- Assist in developing and executing the restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop and train hourly staff in sales techniques, product knowledge, and service standards.
- Assist management team in controlling costs
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and guest experience.
- Inventory and order product
JOB REQUIREMENTS:
- Ideally, 3 years of experience as a Restaurant Manager or extensive fine dining service/bartending experience
- Extensive food, wine and beverage knowledge
- Computer literacy including POS systems, accounting software, excel, and word documents
- Familiarity with restaurant management software
- Experience in event planning is a plus
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Good time-management skills
BENEFITS & PERKS:
- Flexible Schedule
- Free Meals
- Ongoing training
- Growth Opportunities
- Sundays Off
- Major Holidays Off
- Bonus Program
- Ownership Opportunities
Salary : $48,000 - $58,000