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Performance Manager

20 - EXOS Works, LLC
New York, NY Full Time
POSTED ON 9/3/2024 CLOSED ON 11/2/2024

What are the responsibilities and job description for the Performance Manager position at 20 - EXOS Works, LLC?

Job Summary:

Responsibilities:

We’re seeking a Performance Manager to join our team! As our new Performance Manager, you will:

  • Be the  primary point of contact for client day-to-day operations contact

  • Partner with the client/employer to conduct various client engagement and educational activities and events.

  • Be in constant communication with Regional Performance Manager/Account Management and client to ensure client goals are met.

  • Manage daily operation function of the facility.

  • Manage and mentor a staff to provide world class experience to our clients.

  • Instruct, motivate, and assist clients in a safe, legal, moral, ethical manner to achieve their goals.

  • Motivate and assist Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design

  • Provide feedback from site team members to Regional Performance Manager

  • Oversee operational and staffing implementation at the site level

  • Oversee direct site level staff responsible for the delivery of solutions

  • Responsible to follow EXOS methodologies and EXOS program design.

  • Manage and mentor a staff to provide world class experience to our clients.

  • Assure appropriate scheduling and staffing as per contractual obligations

  • Primary point of contact for site level staff for internal helpdesk issues with product/programs Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager

  • Conduct performance evaluations for site level staff and maintain performance evaluation documentation

  • Maintain and foster a positive site level staff community and culture

  • Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes

  • Support achievement of site level customer metrics

  • Perform other tasks as assigned

The Ideal Candidate would have:

  • A minimum of three (3) years of strength coaching/personal training experience

  • Earned a BA/BS Kinesiology or Sports Science or related degree (Master’s Degree preferred)

  • A current industry certification, preferably NSCA-CSCS or NASM

  • Current CPR/AED/First Aid Certifications

  • Applicable knowledge of EXOS methodology, products, and solutions

  • Excellent presentation skills in both small and large group settings

  • Strong customer service skills where servicing the “client” is top priority

  • Energy and passion for helping others achieve their personal goals

Physical Requirements:

  • Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday

  •  Frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily

Residents of California, Colorado, New York, and Washington: Per pay transparency requirements, the compensation for this position ranges from $50,000/year to $90,000/year. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

  • EEO is the Law
  • EEO is the Law Supplement

Salary : $50,000 - $90,000

Manager Performance Science - NYR
Madison Square Garden Sports Corp. -
Tarrytown, NY

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