Meta Field Operations Manager

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Work Location:

Overview:

2020 Companies is now hiring full-time Field Operations Managers!

The Field Operations Manager is a high-impact leadership role overseeing a team of Sales Representatives across multiple major retail markets.  Reporting to the Program Director, this position is crucial in achieving client goals, fostering strong relationships within the territory, and driving successful sales and project execution for the Clients’ product line and accessories. 

What's in it for you?

• Receive competitive annual salary, paid weekly

• Eligible for bonus incentive

• Work remotely, from home and travel to retail events as needed

• Next day pay on-demand with DailyPay

• Health/Dental/Vision benefits

• 401K Program with matching

• Mobile Reimbursement

• Paid time off

• Paid holidays

• Employees special pricing for multiple clients

• Scholarship opportunities for employees and direct family members

• Employee Assistance Program

• Leadership Development Program

Job Description:

Key Responsibilities

• Become a Product Expert: Learn about the Clients’ product portfolio, products, and accessories.

• Team Leadership & Development: Manage, motivate, direct, and coach a team to consistently meet and exceed sales and project targets for the Clients' products and accessories. 

• Performance Management: Supervise Sales Representative's performance, provide training, guidance, and feedback, and ensure adherence to company policies.

• Client & Territory Management: Develop and maintain positive relationships with the Client, retailers, and other stakeholders within the assigned territory.

• Sales & Project Management: Track sales activity, events, and merchandising projects, ensuring accuracy and effectiveness.

• Travel & Representation: Travel regularly throughout the territory, attend and facilitate training, and visit stores as required.

• Problem-Solving & Decision-Making: Demonstrate sound judgment and initiative, make informed decisions, and effectively troubleshoot challenges.

• Administrative Responsibilities: Accurately document performance counseling, terminations, and other essential activities.

Performance Metrics

• Achievement of Client product line and accessory sales goals.

• Client satisfaction levels as measured by territory detractors and substantiated complaints.

• Maintenance of appropriate staffing levels across the region.

Qualifications

• High school diploma or equivalent; Business degree preferred.

• 3-5 years of experience in retail and sales management.

• Strong leadership skills with effective communication and presentation abilities.

• Proven ability to manage independently with excellent time management skills.

• Ability to travel 50% or more of the year throughout the US and work flexible hours.

• Proficiency in managing by P&L (Profit & Loss) standards.

• Reliable transportation with valid insurance.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.