Medical Receptionist

Job Description: Medical Receptionist Full Time

Company Overview: At 20Twenty Eyecare, we are dedicated to providing exceptional eye care services with a focus on honesty, innovation, education, a growth mindset, and compassionate patient care. We believe in creating a supportive environment where every team member contributes to our mission of improving the vision and lives of our patients. We invite you to join us!

Position Overview: We are seeking a reliable and friendly Medical Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and administrative support. This role requires someone who is organized, detail-oriented, and passionate about delivering compassionate care.

Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Schedule appointments and maintain accurate patient records using our electronic medical records system.
• Verify patient insurance information and assist with billing inquiries.
• Answer phone calls and emails promptly, directing inquiries to the appropriate department or team member.
• Assist patients with completing necessary forms and paperwork.
• Maintain cleanliness and organization of the reception area.
• Collaborate with the clinical team to ensure efficient patient flow and satisfaction.
• Follow office policies and procedures to ensure compliance with privacy regulations and standards.
• Participate in ongoing training and education to enhance job knowledge and skills.
• Contribute to a positive work environment by demonstrating a growth mindset and a commitment to teamwork.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• Previous experience in a medical office setting or customer service role preferred.
• Familiarity with medical terminology and insurance processes is advantageous.
• Proficient computer skills, including experience with electronic medical records and Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Strong organizational skills with attention to detail.
• Ability to prioritize tasks and handle multiple responsibilities efficiently.
• Commitment to upholding our values of honesty, innovation, education, growth mindset, and compassionate care.

Benefits:

• Competitive salary based on experience.
• Health insurance benefits.
• Paid time off and holidays.
• Opportunities for professional development and continuing education.
• A supportive and collaborative team environment that values your contributions.

Application Process: If you are interested in joining our team and meet the qualifications outlined above, please submit your resume and a cover letter explaining why you are a good fit for this position. We look forward to hearing from you!

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position

20|Twenty Eyecare is an Equal Opportunity Employer. 20|Twenty Eyecare does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. If you misrepresent your experience or education, or provide false or fraudulent information in or with your application, it may be grounds for not hiring you or for firing you after you begin work. Making false or fraudulent statements also may be punishable by fine or imprisonment. Applicants are required to furnish proof of identity and legal work authorization prior to hire. The Company may ask your references questions about your educational background, work experience, achievements, wage history, performance, attendance, and reason for separation from former employment. You will be asked to expressly authorize your references to answer such questions.

Compensation: $18.00-$22.00/hour

Salary : $18 - $22