What are the responsibilities and job description for the Shift Leader position at 285 Mad?
Competitive Pay: Pay is based on the position and experience, range is from $18.00 to $20.00!
NAYA, a growing Mediterranean / Middle Eastern quick-serve concept is looking for experienced, enthusiastic, and friendly people to join our New York team!
OPEN HOUSE!! - Guaranteed an Interview, details below! **Please bring a resume if you can**
Open House Day & Time: Wed, 8/30 from 3 pm to 5 pm
Open House Address: NAYA, 10 W 33rd St, New York, NY 10001
Responsibilities:
The Shift Leader is responsible for leading team members in running an efficient operation, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
- Open or close restaurant; complete opening or closing checklist, as applicable
- Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)
- Ensures that all NAYA drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards
- Promotes and practices safe work habits through trainings, education, and day-to-day management; Identifies and resolves potential safety hazards; Ensures accidents are documented following proper procedures
- Resolves team member or customer conflicts through Naya complaint handling procedure Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with General Manager approval
- Ensures that all team members are educated on NAYA’s products and services Builds morale and team spirit by fostering a work environment where team members’ input is encouraged Assist Kitchen Manager, Assistant Manager & General Manager in delivering performance reviews to all FOH and BOH hourly employees
- Collaborate with the team during cleaning and closing procedures. These include all the areas of the restaurant such as kitchen dishwashing station, FOH & BOH area.
- Ensure everyone follows food and health safety procedures during your shift.
Essential Functions
- The ability to speak, understand, read and write in English
- The ability to comprehend and follow written and verbal directions
- The ability to understand and perform basic math
- The ability to work independently or as part of a team
- The ability to lift at least 50 pounds on a regular basis
- The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
- Organized approach to projects
- Adaptable in fast-paced and challenging work environments
- Able to take and give direction
- Communicates information effectively and efficiently
- Able to approach their work with a sense of ownership and work with a sense of urgency
- Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
- Ability to perform essential job functions under pressure, maintain professionalism when working under stress
- Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards
- Polished personal presentation: grooming meets Naya’s standards, as outlined by Employee Handbook
- Maintains general knowledge of the restaurant, location, transportation, management team, etc.
- Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system
- Participate in community events and ensure corporate social responsibility goals of the Company are met
- Ensure that all staff are compliant with Company’s policies and procedures, as well as city, state and federal laws
- Attend mandatory meetings including staff meetings, leadership meetings, etc.
- Complete other duties as assigned by Management
Education Requirements
High school diploma, GED, or equivalent work experience
Holds Food Protection Certificate
Compensation
- Competitive pay rates based on your experience
- Paid meal periods and free meals for every work shift for all employees.
- Friendly work environment and great opportunities for development and advancement.
- Medical, Dental, and Vision for eligible employees.
- Paid Sick Leave and PTO for all employees.
- FSA Benefits
- Commuter Benefits
Salary : $18 - $20
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