Business Analyst - Intelligence

Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better. Role Summary: Are you passionate about data and using insights to drive product decisions? We're looking for an analytical and detail-oriented Business Analyst to join our team. In this role, you'll work closely with cross-functional teams to analyze data, identify trends, and provide valuable insights that help our customers maximize the value of our platform while shaping future product strategies. If you thrive in a collaborative environment and have a knack for translating data into actionable recommendations, this is the role for you! A Day in the Life: As a Business Analyst, you’ll be at the heart of our product and customer strategy teams. From collaborating with Customer Success Managers to implement new clients, to analyzing user behavior and market trends, you’ll play a key role in ensuring that our products meet customer needs. Whether it's presenting data-driven insights or working closely with engineers to improve pricing models, no two days will be the same. What You’ll Be Doing: Partner with Customer Success Managers to onboard new clients, including analyzing historical data, cleaning data sets, and presenting findings to customers. Dive deep into product performance, user behavior, and business operations to inform key decisions. Work with product teams to define KPIs and track progress against set goals. Conduct market research to support product positioning and strategic planning. Translate business needs into clear, actionable requirements for product features and process improvements. Design and deliver reports, dashboards, and presentations that clearly communicate key insights to stakeholders. Help assess the impact of new product changes and business initiatives. Provide business insights to engineering and data science teams, especially in the areas of transportation and pricing best practices. What Makes You a Great Fit: Education: Bachelor’s degree in Business, Economics, Data Analytics, or a related field. Experience: 2–4 years of experience as a Business Analyst or in a similar role. Collaboration: Proven ability to work cross-functionally with diverse teams. Skills: Strong analytical skills with expertise in Excel and data visualization tools like Tableau or Power BI. Communication: Excellent ability to present complex data clearly to both technical and non-technical audiences. Technical Requirements: Proficiency in SQL for data querying and analysis required; familiarity with customer research techniques or Agile methodologies is a plus. Why You'll Love Working Here: Dynamic Environment: Engage with passionate, talented professionals in a fast-paced, collaborative culture. Impact: Your work will directly influence product development and customer success, helping shape the future of our platform. Growth Opportunities: We support your professional development and encourage continuous learning. Work-Life Balance: Enjoy a flexible and supportive environment. Ready to Take the Next Step? If you’re excited to turn data into insights and make a meaningful impact, apply now and take the next step in your career. We’re excited to meet you! ***Location: Dallas, TX or Remote U.S. excluding the following states: AK, DE, ID, ND, RI, VT, WY *** #LI - MF1 Compensation Range Annual Salary: $73,734.00 - $110,601.00 ***Location: Dallas, TX or Remote U.S. excluding the following states: AK, DE, ID, ND, RI, VT, WY *** We offer Medical, Dental, Vision, Paid Time Off, 401k and much more. Go on. Do it. Apply Today! OUR BUSINESS Triumph is a financial and technology company focused on payments, factoring, intelligence and banking. We are pioneering solutions that serve the transportation industry. Through the Triumph brand, our customers gain unrivaled efficiency, transparent and secure transactions, and improved access to working capital. Through TBK Bank, we provide personal and business banking solutions that strengthen local communities and fortify our transportation business. We create value by driving businesses and communities of all sizes toward the future. We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law. As a member of the Triumph team, you’re at the heart of an innovative, forward-thinking company that values collaboration, creativity and continuous learning. You’re not just an employee — you’re part of a team shaping the future. Being part of Triumph means striving for excellence while delivering with humility. OUR CORE VALUES Our long-standing core values are based on sound business practices and biblical principles. They flourish in our culture which helps our team members thrive, our customers succeed and our communities prosper. We commit ourselves to: Transparency Respect Invest for the future Unique is good Mission is more than money People make the difference Humility FOCUS ON SERVING OTHERS At Triumph, we strive to do the most good in the areas of greatest needs through our philanthropic endeavors. Our philanthropic vision is centered on four areas: Advocating for safety and justice Providing access to basic needs Supporting families Transforming communities

Salary : $73,734 - $110,601