JOB TITLE: Inside Sales

INTRODUCTION:

How strong is your hustle? If you push to exceed expectations and to delight customers, then we want you. This role provides a great opportunity to learn all aspects of the business to prepare you for future roles in sales and/or management.

PRIMARY FUNCTION:

The Inside Sales position gives support and coordination to the client in all rental equipment needs. This position

ensures that all rental related functions of the branch are conducted in an efficient, accurate, and timely manner. This

role provides a great opportunity to learn all aspects of the business to prepare for a future role in sales and/or

management.

PRIMARY DUTIES:

• Assists Sales Reps and Branch Mgmt. with the coordinating of all rental equipment (and rental equipment
• accessories) inventory, deliveries, and pickups
• Act as a liaison between customers, and other departments of the branch, to ensure customer expectations are
• met, exceeded, and good will is maintained for future business
• Manage established procedures to ensure Company standards are maintained through Company and client
• policies and procedures including, but not limited to, safety, sales processing, and confidentiality
• Maintain professional and ethical business relationships with all customers and co-workers following the
• established company policies and procedures
• Produce all required paperwork and reports accurately, completely, and in a timely manner
• Responsible for answering branch phone and routing calls to appropriate office(s) and/or departments
• Responsible for RentalMan system management of all on/off rents
• Dispatches and coordinates delivery and pickup of equipment and parts
• Dispatches service calls as required and maintains appropriate call logs
• Monitors accounts receivable reports
• Creates and monitors rental contracts and delivery tickets
• Continuous growth in knowledge of Company products, inventory, pricing and delivery capabilities
• Performs other tasks and duties as assigned by Management

EDUCATION & SKILLS REQUIRED:

• Must have excellent customer service and problem-solving skills
• Must be able to multi-task and work on many different projects at one time
• Must be able to work independently, and in a team environment, to prioritize and accomplish assigned projects
• Must be detail oriented and organized
• Must have solid computer skills (RentalMan experience is a plus)