SURGICAL COORDINATOR

Hours of Work : 8am-5pm Days Of Week : Monday-Friday, no weekends Work Shift : Job Description : Your Job: Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System Your Job Requirements: • Very strong proficiency using Microsoft Office products • Superior oral and written communication skills • Strong process orientation • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team • Reviews patient registration to ensure it is complete • Verifies all insurance and notes it in Practice Management System/EMR. • Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates. • Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner. • Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon. • Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients. • Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery. • Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR. • Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process. • Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed. • Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment. • Handle all appeals and denials in conjunction with patient's care. • Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program. • Prepare physical space for seminars/events. • Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Established to meet the healthcare needs of North Texas communities, our fast-growing network of providers includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Methodist Medical Group employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: A Best Place to Work 15 years straight by the Dallas Business Journal 150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers One of three 2019 Top Healthcare Diversity Organizations in the U.S. Military Friendly Employer, Silver Designation Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist Methodist Health System is a highly revered, leading nonprofit healthcare organization in Dallas, Texas. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist includes 13 hospitals, either through ownership or affiliation. Our wholly owned and full-service hospitals include Methodist Dallas, Methodist Charlton, Methodist Mansfield, Methodist Midlothian, and Methodist Richardson Medical Centers; Methodist Richardson – Campus for Continuing Care; and, our newest, Methodist Southlake Medical Center. Our affiliated physician organization is Methodist Medical Group, which includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Our reputation as an award-winning employer shows in the honors we’ve earned: Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Top 10 Military Friendly® Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly® Employer, 2023 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2022 Named on Forbes’ list of America’s Best Employers for Diversity, 2022 One of three Top Healthcare Diversity Organizations in the U.S., 2019 Ranked No. 2 on DiversityInc’s List of Top Hospitals and Health Systems in America, 2018 Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist