What are the responsibilities and job description for the Leasing Agent position at 5 West Group?
Responsibilities:
- Manage customer relationships and provide excellent customer service
- Conduct property tours and showcase available units to potential tenants
- Assist with lease agreements and ensure all necessary paperwork is completed accurately
- Coordinate move-in and move-out processes, including inspections and key exchanges
- Handle tenant inquiries, complaints, and maintenance requests in a timely manner
- Utilize a computerized maintenance management system (CMMS) to track and schedule maintenance tasks
- Collaborate with the property management team to ensure efficient operations
- Conduct market research to stay updated on rental rates and market trends
- Assist with marketing efforts, including creating online listings and promoting vacancies
- Upsell additional services or amenities to current and prospective tenants
Requirements:
- Previous experience in leasing or property management is preferred but not required
- Strong administrative skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to negotiate effectively and resolve conflicts professionally
- Proficient in using computer software for word processing, spreadsheets, and email communication
- Knowledge of facilities management and property maintenance procedures is a plus
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
Experience:
- Property leasing: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Toledo, OH: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22