What are the responsibilities and job description for the Boston Shuttle Supervisor position at A & A Metro Transportation?
Job Details
Job Location: BOSTON - Boston, MA
Salary Range: Undisclosed
Job Shift: Day
Description
ABOUT US : A & A Metro Transportation is headquartered in Bridgewater, MA.
- Safely operate a vehicle on an assigned route in transporting passengers to and from designated locations, as well as related activities, in a safe, timely manner.
- Maintain a presentable appearance which includes being properly dressed according to company standards, neat grooming, and good hygiene.
- Must be able to read a map and possess knowledge of the service area
- Must be able to work flexible hours
- Customer service oriented
- Operate the two-way communication equipment correctly and according to company policy.
- Attend all required in-service training, company required safety meetings and training, and any other required meetings
- Must be able to comply with all contractual obligations as well as all local, state and federal laws and regulations pertaining to the operation of the vehicle.
- Supervises transportation functions to ensure driver performance, customer satisfaction, and location and company objective for efficiency, reliability, and productivity are met
- Monitor drivers time worked to insure proper payroll submission
- Plan, implement, and monitor daily/nightly transportation operations and special events
- Provides backup coverage for drivers that may call in sick
- Works to ensure all drivers are accurately scheduled and ready to perform their driving duties. Listen to all driver concerns and act on them appropriately as they relate to safety, drivers ability to perform his/her duties effectively, opportunities that would increase efficiency for both the company
- and the customer, ensure drivers have all required training and certifications necessary to perform their duties safely
- Ensure the company meets all customer requirements and any changes are communicated immediately
- Conduct continuous analyses of vehicle and driver assignments and analyzes scheduling for improvement of service reliability
Qualifications
- Must have CDL A or B with Endorsement P and/or S
- Experience in the passenger transportation industry in a supervisory role
- Valid Medical Card
- Must have a DPU (Department of Public Utilities) Card
- Five years relevant experience preferred
- Must have experience with Driver scheduling system. Santa Cruz preferred
- Must be a minimum of 21 years of age
- Must be proficient in speaking and writing in English
Benefits
- Health/Vision/Dental insurance
- PTO, 401K, STD/LTD, Life Insurance
- Sick Time and Holiday Pay
- Competitive Pay
- Employee Referral Program
- Paid training
- Company Uniform
- Growth opportunities
Qualifications