Case Manager - Rapid Rehousing

Are you ready to make a real difference in our community? The Rapid Rehousing Case Manager will assist in carrying out the mission and goals of A Better Way Services, Inc. by providing individuals experiencing homelessness with direct support services to locate and maintain long-term housing.

A Better Way provides shelter and services for victims of domestic violence and sexual assault, a Rape Crisis Center, advocacy, individual trauma-informed counseling, support groups, transitional housing, rapid rehousing, a 24-hour crisis line for persons in any type of crisis, education referrals, a suicide hotline, chat and text suicide prevention services, teen dating violence and domestic violence prevention programs, and a check-in call service for elderly or disabled homebound persons.

This position is full-time (40 hours per week) in Muncie, Indiana.

DUTIES AND RESPONSIBILITIES

• Provide crisis intervention services on the phone and in person for homeless adults and their children
• Work with clients regarding their housing options including community and government resources
• Provide referrals to additional services as needed
• Transport clients and their children for essential appointments as necessary
• Assist victims through emotional support, advocacy, casework, budgeting, and other supportive services
• Complete client assessments using the Family Development Matrix and the SPDAT
• Participate in goal setting with clients, monitor progress on personal action plans, and report participation, progress, and problems to the Executive Director
• Educate clients on maintaining successful long-term housing, including proper housekeeping
• Complete client statistics, APR, and other necessary documentation
• Assis in general facility management duties including light office cleaning
• Participate in professional development and networking conferences and events as appropriate and/or requested.

QUALIFICATIONS

• High school diploma or equivalent is required.
• Minimum of two years of experience working with homeless persons or victims of domestic violence and providing other support services is required.
• Previous experience may be substituted with an Associate's degree in the human services field.
• Bachelor's degree in social work or similar is preferred.
• Demonstrated ability to work as a team member with minimal supervision is required.
• Exceptional interpersonal skills are necessary, as are articulate verbal and written communication skills.
• Proven ability to meet deadlines and excellent time management skills are required, as are timely and accurate documentation skills.
• Knowledge of homelessness, domestic violence, and sexual assault, & the complexity of problems surrounding these issues is a must.
• Attention to detail and superior organizational skills.
• Working knowledge of computers and systems is required, including, but not limited to, Microsoft products such as Word, Excel, and PowerPoint (or a similar product knowledge).
• High levels of confidentiality and professionalism are required.

Job Type: Full-time

Pay: From $40,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Case Management: 1 year (Preferred)

Work Location: In person

Salary : $40,000 - $0