What are the responsibilities and job description for the Entry Level Customer Service Representative position at A-C-Execs?
Position Overview:
We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for clients, providing knowledgeable assistance, resolving inquiries, and ensuring a seamless customer experience.
We offer a supportive work environment with hands-on training and a strong emphasis on professional development. This is an excellent opportunity for individuals who are enthusiastic about customer service and eager to grow within a collaborative, goal-driven organization.
Key Responsibilities:
Deliver high-quality customer support by providing accurate information regarding benefit products and services
Respond to customer inquiries and resolve issues in a timely and professional manner
Maintain and update client records with attention to detail and accuracy
Develop a thorough understanding of company offerings to better assist clients
Establish and nurture relationships with both new and existing customers
Collaborate with team members to meet performance goals and enhance the overall customer experience
Qualifications:
Previous experience in customer service, sales, or a related field preferred
Excellent verbal and written communication skills
Strong interpersonal skills and a customer-first mindset
Ability to manage multiple tasks and prioritize effectively
Self-motivated, reliable, and capable of working independently and as part of a team
Professional demeanor and a commitment to delivering exceptional service
What We Offer:
Comprehensive training and ongoing support
Opportunities for advancement and internal promotion
A positive, team-oriented workplace culture
Recognition for performance and contributions
How to Apply:
If you are a motivated individual who enjoys helping others and thrives in a service-oriented environment, we encourage you to apply today.