What are the responsibilities and job description for the Learning Facilitator - ALPA position at A-MAX AUTO INSURANCE MASTER?
Job Details
Description
ALPA’s owners have over 40 years of industry experience. It is experiencing rapid growth and we want driven and dedicated individuals to join the team. Located in Dallas, TX, ALPA Insurance is looking to hire a Learning Facilitator The primary role is to deliver new hire training and implement training programs that are aligned with developing insurance sales agents.
A successful candidate will have good organizational and interpersonal skills.
Responsibilities:
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Review existing training programs; suggests enhancements and modifications to assist increasing productivity and safety of employees.
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Create learning paths for experienced sales agents and sales trainees in collaboration with Alpa business leaders.
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Deliver new hire virtual classroom training for agents throughout remote areas in Texas.
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Ensure training materials and programs are current, active, and effective.
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Ensure new hires complete their onboarding training requirements.
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Work with Instructional Designer and business leaders to create learning reinforcement questions.
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Maintain knowledge of new methods and techniques for training and training requirements that are applicable to the organization.
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Conducts or facilitates all required training sessions.
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Lead programs to assist employees with transitions due to technological changes, process changes, and carrier additions/changes.
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Communicate with management and team members to ensure that all training milestones and goals are met.
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Provide feedback to business partners regarding employee environment concerns.
Qualifications
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Bachelor’s degree, or equivalent substantive sales or training experience is required.
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3 years learning delivery experience in a corporate or academe environment
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Basic knowledge of insurance industry, preferred.
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Must have excellent computer skills with Microsoft Suite
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Ability to utilize and navigate multiple systems simultaneously.
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English required; bilingual in Spanish is a plus.