Crew Member / Team Member (Cashier)

HIRING FULL AND PART TIME CASHIERS Contributes to A&W success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment. Team Member, Crew Member is generally offered as a part or full time restaurant job. Prior experience as Team Member, Crew Member, customer service, cashier, counter crew, or other part time restaurant job highly desirable.

Requirements/Responsibilities
Summary of Key Responsibilities for Team Member, Crew Member (include, but are not limited to, the following): * Makes decisions based on a guest-comes-first attitude. * Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products. * Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas. * Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction. * Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists. * Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards. * Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications. * Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security. * Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks. * Respects management’s authority and completes other duties as assigned. Required Knowledge, Skills and Abilities: * Strong interpersonal skills * Effectively communicate, orally and in writing with Team Members and guests * Learn new concepts and procedures quickly * Work in a team environment * Develop and maintain effective working relationships with Team Members Physical Requirements: * Able to lift up to 40 pounds. * Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length. Team Member, Crew Member is generally offered as a part time restaurant job. Prior experience as Team Member, Crew Member, customer service, cashier, counter crew, or other part time restaurant job highly desirable.