Night Manager

Lodi, where it all began! The birthplace of A&W, since 1919. Come be a part of history! A&W has over 625 locally owned and operated restaurants to date and is still growing their story. Many franchise owners started out as Car Hops or Cooks and worked their way up to ownership. Many of these restaurants are owned and operated by women. Quite a few of the A&W restaurants are owned and operated by 2nd & 3rd generation family members. Are you looking for a career in the food industry? Have you thought about someday owing your own restaurant, or business? Come work for A&W Restaurant in Lodi CA where it all started. Find out if this is the right path for you! We are family owned like most of our A&W Restaurant family. We have had many employees that have gone on to be successful entrepreneurs in restaurants and in other industries. Position Title: Night Manager Job Type: Hourly, Non-exempt Position Summary: Contributes to A&W® success by assisting the Restaurant General Manager (RGM) in executing daily operations. Directs Team Members to provide engaging service of quality food and beverages in a clean and comfortable environment. Summary of Key Responsibilities (include, but are not limited to, the following): • Works in various positions as needed during shift in addition to Supervisor duties. • Directs Team Member activities in order to maintain speed of service, cleanliness standards, and operational needs. Organizes opening, shift change, and closing duties. • Monitors Team Member productivity and performance. Provides clear, specific, timely, and respectful coaching and feedback to improve performance and achieve operational excellence. • Follows all company policies and procedures. Helps to maintain a safe working environment throughout the restaurant. Holds Team Members accountable for following policies including those for cash handling and safety and security. • Assists in orientation and training of new Team Members. Uses company training resources effectively. Recommends Team Member training needs to RGM. • Serves as a role model by developing positive relationships with Team Members and demonstrating engaging guest service at all times. • Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure guest satisfaction. Works with RGM to continually improve guest service. • Communicates effectively. Filters information between RGM and Team Members as needed. • Sets the standard for regular and consistent attendance and punctuality. Benefits: • Flexible scheduling • Free Meals • Free Uniform • Sick pay • Vacation pay • IRA Savings Account • Discounts – Abenity, AT&T, Travel, Movies, Electronics, etc.

Requirements/Responsibilities
MUST BE CURRENTLY EMPLOYED/WORKING IN RESTAURNT TO BE CONCIDERED FOR THE POSITION. Required Knowledge, Skills and Abilities • Knowledge of food service operations. Minimum one year of experience in industry. • Knowledge of food safety and physical safety guidelines • Strong interpersonal skills • Strong customer service skills • Strong problem-solving skills • Effective communication, orally and in writing, with Team Members and guests • Develop and maintain effective working relationships • Lead and motivate a team, even during challenging times Physical Requirements: • Able to lift up to 40 pounds. • Must be able to stand and exert fast-paced mobility for periods up to 5 (five) hours in length. Availability Requirements: • Must have flexible availability for scheduling • Must be available for weekend and closing shifts • Must be able to work beyond scheduled hours as business requires s

Salary : $19 - $20