What are the responsibilities and job description for the Insurance Sales Agent position at AAA Central Penn?
AAA does a lot of things. Above all else, our job is to help. Whether it be a member broken down on the side of the road or the family looking to take their first big trip together, we are here to help, and our members trust us to do so. From completing one of the many transactions we do for members face-to-face in our offices to making sure software is up to date so those transactions can be completed and everything in between, we are all here to help our members and help each other to make sure the member walks away knowing they got the best service possible. Our Insurance Sales Agents are key piece to our success.
Are you a high energy, customer focused, and driven sales professional in the Insurance Industry?
We are looking for an outgoing and dedicated licensed Insurance Sales Agent who is interested in a rewarding career in Insurance Sales. You will be accountable for driving sales performance by connecting with customers, identifying their needs, and assisting them in choosing the best products to protect their families. As a licensed Insurance Sales Agent, you will develop leads and solicit business through cold calling, networking, and referrals. You will manage the sales and marketing of multiple insurance lines including auto, home, renters, RV, pet, and life. Grow your career and better the community as an ambitious and sales- minded professional. This is not just a sales job, it a career with purpose.
Summary
The Insurance Sales Agent is responsible for selling and serving insurance products to existing and potential clients while maintaining a high level of customer satisfaction.
This position is located in our Harrisburg branch office.
Essential Functions
- Maintain valid Pennsylvania Property and Casualty and Life and Health Agent’s Licenses.
- Develop leads using sources such as our member base of 300,000 plus, walk-ins, phone calls, internet leads, networking, and prospecting.
- Manage a pipeline of potential clients by actively maintaining leads through the sales process.
- Conduct a minimum of 50 prospecting calls each week and maintain proper documentation.
- Meet a Sales Closing rate of no less than 33% as well as other sales goals set by management.
- Be proficient in sales and quoting of all personal insurance products with the ability to educate customers.
- Assist Client Service Agents in complex customer service or carrier- related issues.
- Protect the confidentiality of all customer information.
- Ability to suggest products and services from all AAA Central Penn lines of business.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High School Diploma or equivalent
- Pennsylvania Property and Casualty and Life and Health Agent Licenses.
- A minimum of 3 years’ experience quoting, selling, and servicing personal insurance products with a demonstrated record of success.
- Ability to develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Posses time management skills and ability to set priorities and manage daily duties.
- Demonstrate effective verbal and written communication skills.
- Ability to work independently and within a team environment, working closely and courteously with other staff members.
What We Offer:
- Medical, Dental, and Vision Insurance
- 401(k) with 6% match
- Paid Time Off
- Personal Time Off
- Long Term Disability and life insurance
- Paid Volunteer time through AAA Cares events and eligible activities
- Free AAA Premier membership
- Tuition reimbursement
- Employee discounts and perks including travel, car battery, and more
About AAA of Central Pennsylvania
For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy!
Selected candidate will be required to successfully complete pre-employment assessments, a criminal background check and drug screen.
Work Culture
Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters.
AAA Cares: AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership.
Flexible work culture: Our mission is “We exist for our members and will judge everything we do by how well it serves their needs”. So yeah, we work hard. We also work hard to create an open, collaborative, and flexible culture.
Employee Engagement Activities: We love what we do and we’re proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation and have FUN at work! Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement.
AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V