Office Coordinator

POSITION OVERVIEW

The Office Coordinator is responsible for the overall coordination of daily office operations at ABC Eastern Pennsylvania offices and is based in our E. Norriton, PA office. This role includes administering office systems, coordinating facility maintenance, supporting the team with calendaring and scheduling, and ensuring efficient organizational processes that advance the chapter's strategic priorities. The compensation for this role is based upon experience in the range of $50-55,000/yr and is full-time with an outstanding benefits package and opportunity to earn bonuses based on performance.

KEY RESPONSIBILITIES

Office Operations & Administration

• Oversee day-to-day office functions and workflow to ensure smooth operations
• Manage supplies, equipment, vendor relations, and service contracts
• Implement and maintain filing and record-keeping systems
• Coordinate maintenance and security of office premises
• Maintain digital and physical office procedures and standard operating procedures (SOPs)

Financial & Administrative Support

• Assist with some financial tasks including invoice tracking, bank deposits, cash log and petty cash reconciliation
• Provide administrative support to department heads and leadership
• Ensure compliance with office safety and IT procedures

Scheduling & Communications

• Assist with scheduling meetings and staff calendar management
• Serve as initial point of contact for office visitors and members
• Coordinate event logistics for office locations, including room setup, catering, and materials

Additional Duties

• Perform additional duties as assigned by supervisor(s) to support the strategic priorities of the chapter

At ABC Eastern Pennsylvania, we believe great work starts with great people. To help us achieve our strategic priorities, we seek energetic, positive, and team-driven individuals who bring the following strengths:

Core Competencies

• Motivated self-starter with strong organizational skills and the ability to manage multiple priorities with ease
• Collaborative team player with a positive attitude and a willingness to jump in and help wherever needed
• Customer service mindset with a focus on continuous improvement and process efficiency
• Highly accurate and detail-oriented, delivering polished work even under tight deadlines

Communication & Interpersonal Skills

• Strong written and verbal communication skills, tailored to suit a wide range of audiences
• Trusted communicator who earns respect across all levels through clear, confident oral and written communication
• Excellent interpersonal and relationship-building skills, with the ability to build consensus and contribute to a supportive workplace culture
• Awareness of organizational dynamics and resourcefulness in solving challenges by engaging the right people

REQUIRED QUALIFICATIONS

Education and Experience

• Associate's degree, or an equivalent combination of education, training, and directly related professional experience may be considered
• 3-5 years of experience in office or administrative coordination

Skills & Competencies

• Excellent verbal and written communication skills
• Intermediate to advanced skills in Microsoft Office and databases
• Knowledge of office systems, vendors, and administrative procedures
• Ability to multitask in a fast-paced environment
• Strong organizational and problem-solving skills

·       High level of professionalism, discretion, and confidentiality

Other Requirements

• Valid Driver’s License required
• Ability to occasionally work nights and/or weekends
• Occasional travel (approximately 10-15%) may be required for association events and other work-related or networking activities

PREFERRED QUALIFICATIONS

Education and Experience

• Bachelor's degree in Business Administration, Management, or related field
• Prior experience in membership or association-based environments

PHYSICAL REQUIREMENTS

While performing the duties of this position, the employee must be able to:

• Move throughout the office or other work locations, including prolonged periods of sitting, standing, and walking
• Hear and understand verbal communication at normal speaking levels, with or without assistance, and communicate clearly in person and over the phone
• Use hands and fingers to operate a computer, handle documents, and control tools or office equipment
• Occasionally stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, or crawl as required by the task or location
• Lift and carry up to 30 pounds (e.g., files, accounting binders, office supplies)
• Visually read and interpret information on computer screens, printed documents, and visual aids both near and far, including distinguishing colors when necessary
• Safely navigate construction sites or event locations, which may involve walking on uneven terrain, climbing stairs or ladders, exposure to outdoor weather conditions, and standing for extended periods
• Wear required personal protective equipment (PPE), such as hard hats, safety vests, eye protection, or other safety gear, as appropriate to the site or activity

WORK ENVIRONMENT

• This role is primarily performed in a standard office setting with minimal noise and typical working conditions
• Depending on job responsibilities, work may also be conducted at off-site locations such as construction sites, industry events, or partner facilities. These environments may involve variable weather, uneven terrain, or other safety considerations
• Employee health and safety are top priorities. All applicable health, safety, and site-specific protocols must be followed—whether working in the office, remotely, or at off-site locations