What are the responsibilities and job description for the Plumbing Apprentice position at ABC Home & Commercial Services?
Description
**$16 - $18 an hour depending on experience**
HOW YOU CAN HELP US
As ABC’s Plumbing Apprentice, you will perform high-quality plumbing repairs and/or replacements with professionalism and excellent customer service which can go towards obtaining a state license.
WHAT YOU’LL DO
- Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
- Carry out general plumbing skills such as soldering, pipe threading/gluing; drain cleaning, water leak detection and repair, fixture repair and installation, tank and tankless water heater service and installation, gas leak testing and repair.
- Listen to the customers’ concerns, diagnose the cause of plumbing issues, recommend options for any repairs or replacements, and complete all authorized service work.
- Learn to quote each job by using a flat rate price book in accordance with company policy.
- Must be able to work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
- Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
- Work with trainers and any plumbers which may be assigned to work with you.
- Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure 24/7/365 coverage for customers.
- Maintain a positive attitude at all times with customers, fellow employees and supervisors.
WHO WE ARE
A big family like no other, ABC is uniquely Austin.
ABC Home & Commercial Services has been servicing homes and businesses in the Austin community for over 60 years – servicing Texas for over 73 years. With a little over 1000 employees - serving more than a dozen cities and still growing.
ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community. To learn more about ABC and to view a full list of our services, visit www.abchomeandcommercial.com
Requirements
WHAT WE LOOK FOR
- High school diploma or GED required
- Excellent communication & customer service skills.
- High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
- Ability to prioritize workload, work under pressure and handle irate customers while maintaining good composure.
- Dependable and self-motivated with desire to work year-round.
- Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
- Must maintain an active Driver’s License and be insurable.
WHAT WE OFFER
- Health, Dental, Vision & Life Insurance
- 401(k) with company matching
- Paid vacation and sick leave (PTO)
- Participation in Profit Sharing Plan
- Additional compensation for promoting and referring our services (Lead Now Program).
- Company clubs & committees, and company outings
- Paid trainings and development opportunities
- Tuition reimbursement
- Educational scholarships for employees and family members
- Wellness program, including gym membership
- Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
- Company vehicle with gas card (for service specialists)
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-verify (I9) program & conducts a thorough Background check.