Demo

AV/VTC Support Specialist

Abel Personnel, Inc
Columbus, OH Full Time
POSTED ON 2/25/2025 CLOSED ON 5/21/2025

What are the responsibilities and job description for the AV/VTC Support Specialist position at Abel Personnel, Inc?

Job Description

Job Description

VTC Administrator

Location : Columbus, OH

Employment Type : Full-Time

Clearance Level : Secret (Required)

DoD 8570 Level Required : IAT Level II

Position Overview

We are seeking a VTC Administrator to join our AV / VTC team supporting the Defense Logistics Agency (DLA) in Columbus, OH. The ideal candidate will provide enterprise-wide support for AV / VTC systems, network connections, controllers, and related equipment within a government computing environment.

Key Responsibilities

  • Maintain and support AV / VTC hardware, software, and network connections
  • Troubleshoot and resolve technical issues related to AV / VTC systems
  • Provide support for CODECs, wired / wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, and other peripherals
  • Manage service requests and tickets using platforms like ServiceNow
  • Coordinate with vendors for warranty repairs and hardware replacements
  • Assist in the setup, configuration, and deployment of AV / VTC systems across multiple locations
  • Ensure compliance with DLA security requirements and DoD 8570 standards
  • Research and recommend patches, upgrades, and security updates
  • Provide user support, develop training materials, and create job aides

Required Qualifications

  • 3 years of IT experience, including 2 projects in AV / VTC systems (1 within the last 3 years)
  • Active Secret Clearance (U.S. Citizenship required)
  • DoD 8570 IAT Level II certification, such as :
  • Security CE, CySA , GSEC, SSCP, CCNA Security, CASP CE, CISSP, CISA, GCIH, etc.

  • Computing Environment Certification (e.g., CCNA, Cisco Collaboration Technician)
  • Work Environment & Schedule

  • Work Location : Columbus, OH (Office environment)
  • Noise Level : Medium
  • Schedule : Monday – Friday, 8 : 00 AM – 4 : 00 PM (occasional evening / weekend support as needed)
  • Travel : Less than 10%
  • Why Join Us?

  • Work with cutting-edge AV / VTC technology supporting a critical government agency
  • Competitive salary and career growth opportunities
  • Collaborative team environment with hands-on technical experience
  • Interested candidates should apply now.

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