Sales Associate

Job Summary:

Sales Associates are dedicated to providing fast, friendly service to our customers and donors. Associates have thorough knowledge of policies and procedures related to cash register operations and are capable of processing transactions quickly. Associates assist in production and donations, and work diligently to keep the store clean, safe and accessible to our customers.

Essential Duties- % of Role Description

100%

• Adheres to AbleLight's mission, vision and core values to ensure that the highest level of customer service is being met.
• Operates cash register accurately and efficiently.
• Assists in stocking sales floor, stock rotation, displays and organization of merchandise.
• Completes cash balance, production and other reports as directed.
• Responsible for answering telephone in professional manner and directing calls to appropriate party.
• Sorts and prices merchandise in accordance to quality and pricing guidelines.
• Reports supply needs to manager.
• Greets and thanks donors and customers for their contributions to the Mission.
• Transfers merchandise from donor vehicle to building.
• Smiles and Offers tax receipt to every donor.
• Sorts donations into various categories according to AbleLight policies and procedures.
• Keeps inside and outside of donation center and store organized and clean.
• Actively participate and support raising funds for the AbleLight charity through round ups at the register, and other events initiated by Ablelight.
• Other duties as assigned.
  
  

The above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

A Sales Associate who is successfully performing all their job duties and demonstrates the ability to handle additional responsibility can be assigned by a store manager the role of Key Carrier for a shift on an as needed basis. When assigned and performing the Key Carrier role, the Associates flex up to assist with store coverage during specific periods of business to open and close the store, follows established loss prevention and security procedures and ensures safe and orderly work environment. Through example and ensuring other staff follow safe work practices. An hourly shift differential will be given to individuals identified to assist with key carrier duties.

Behavioral Competencies:

As an individual contributing professional, you contribute to the work of BLC by leveraging and sharing your knowledge and expertise and collaborate with others. You consistently demonstrate these behavioral competencies throughout your work life and support others to do the same.

Drives Vision & Purpose Paints a compelling picture of our Mission that motivates others to take bold action

Quality Decisions Leverages data to think critically and involves the expertise of others to make timely decisions centered around the PWS and our employees.

Action Orientated Takes on new opportunities and challenges with a sense of urgency, high energy and enthusiasm and adjusts quickly.

Drives Results Consistently achieves results, even under new, ambiguous, or tough circumstances.

Courageous Steps into difficult situations, saying what needs to be said to advance Ablelight’s Mission.

Instills Trust Gains the confidence of others through honesty, integrity, transparency and accountability.

Drives Engagement Creates an environment where people are motivated to do their best.

Cultivates Innovation Encourages creating new and better ways to do our work.

Knowledge Skills & Abilities

• Customer Focus. Dedicated to meeting the expectations and requirements of internal/external customers. Must possess a commitment to the belief that all people have the right to dignity respect, opportunity and full community inclusion. Must have a philosophy that is consonant with the Mission, Vision, and Core Values of the organization.
• Communication Skills. Ability to effectively communicate with customers, managers and coworkers.
• Organizational Skills. Able to manage workload and tasks effectively to ensure workload and deadlines are completed.
• Has general knowledge of operating a cash register and closing out procedures. Able to relate well with others, dependable, accurate, self-motivated, polite and tactful.
  
  

Minimum Job Qualifications:

Education: High School Diploma or Equivalent Preferred

License, Registrations or Certifications: None

Experience One Year Of Retail Experience Preferred.

Physical Demands

• Able to lift 40 lbs. on a regular basis (more occasionally) and stand on feet for up to eight hours.
• Able to carry items up and down stairs as needed.
• Must be able to work irregular hours.