Wellness Director

Position Overview

Wellness Director manages the operation of the Wellness Department including: maintaining standards in resident care services; supervision and oversight of Wellness Department staff including training and assigning overall duties in accordance with the residents’ needs; meeting financial and budgetary guidelines; and upholding state regulations and procedures.

Essential Job Functions

Supervisory Functions

• Responsible for hiring, training, supervising, and assigning significant overall duties/tasks in directing the work of all Wellness Department employees with full accountability for the performance of subordinates.
• Demonstrate independent judgment and discretion
• Train and supervise Resident Assistants in providing day to day care of the residents (i.e. bathing assistance, etc.)
• Train and supervise licensed nurses in supervision of staff and the delivery of care
• Participates in the interviewing/hiring process of Direct Care staff.
• Responsible for orientation of new departmental employees
• Creation of staffing schedules that meets state guidelines, time off requests, overtime guidelines or other modifications in work schedules
• Assists Administrator in adjusting staffing levels based upon fluctuating occupancy and level of care
• Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate
• Communicate and enforce policies and procedures including the Employer’s policies and procedures, and directly disciplines and/or effectively recommend corrective and disciplinary action to enforce such policies
• Evaluate performance and effectively make changes to terms and conditions of employment in regard to departmental employees

Clinical

• Direct and coordinate resident service plans from admission to discharge
• Complete timely and accurate resident evaluations as required by state regulations and Absaroka Senior Living policy
• Complete timely and objective incident reports and investigations
• Trend and track resident and employee incidents to help prevent re-occurrence
• Assists Administrator with timely submission of state required incident reports
• Perform licensed nurse tasks within scope of practice as allowed by state law
• Creates, implements and maintains an accurate wellness record of each resident
• Interact with the resident’s physician, pharmacist, and medical personnel as needed
• Assists with the coordination of care to residents with third party providers such as therapy, home healthcare and hospice
• Supervise the medication administration and/or assistance with self-administration of medication programs as required by state law. Supervise the storage, distribution and discontinuation of resident’s medication
• Administer medications and perform prescribed resident treatments with scope of practice and as permissible by state law

Business Management

• May act in absence of the Administrator
• Adhere to and establish financial goals and budgetary guidelines for the Wellness Department
• Monitor employee morale, in striving to maintain a high level of employee satisfaction
• Communicate and interpret community systems and company policies for Wellness staff
• Manage administrative duties of the Wellness Department
• In partnership with the Administrator, completes timely resident evaluations, facilitating successful move-in experiences, monitoring level of care changes, move-out management which could impact marketability of the community

Regulatory

• Remain abreast of current State regulations and Nurse Practice Acts and compliance with regulatory processes, such as State, OSHA and EPA
• Assist the community in continued compliance with the policies and procedures of Absaroka Senior Living, including those as outlined in the Quality Counts Policy and Procedure Manual
• Timely submission of any licensing survey visits documentation
• Train community staff in infection control procedures including blood borne pathogen exposure plan, and Wellness Department policies and procedures

Customer Service

• Responsible for training and overseeing departmental employees so that they maintain high customer service standards for internal and external customers
• Reinforce and role model a customer experience of the highest quality
• Model the Absaroka Senior Living Leadership Values
• Assist the Administrator with prompt follow-up and resolution of customer service complaints and inquiries
• Help build relationships with outside care and service providers by participating in community outreach activities including routine visits to physician’s, discharge planners, hospitals and SNFs

Resident Rights

• Maintain compliance and understanding of regulations regarding residents’ rights

Training

• Responsible for Wellness departmental employees’ attendance at required education trainings
• Provide staff education and re-education trainings as needed or identified

Other

• Promote and encourage residents to participate in meaningful and life enrichment programs and other activities
• Follow, communicate and serve as a role model for company policies, procedures

The job description provides a framework for the job; other duties may be assigned as necessary

Qualifications and Education Requirements

• Licensed RN or LPN/LVN in good standing with State Licensing Authority
• Working knowledge of computers including Excel, Word, and MS Office is required
• Must be able to communicate effectively with residents, families, staff, vendors and the general public
• Must meet all health requirements
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
• Must have a valid driver license
• Must pass criminal background check
• Must have compassion for and desire to work with the senior population

Other Skills and Requirements

• This position is salaried and may include schedules which exceed eight hours in a day or forty hours in a week.
• Able to work full-time, including some weekends
• Occasional travel may be required.