What are the responsibilities and job description for the Director of Operations position at AC Hotel Chicago Downtown?
Description
AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. As Marriott's AC Hotel brand grows in recognition so will the demand for guests to visit and stay at Marcus Hotels' downtown Chicago location. Just a block off the Magnificent Mile the AC Hotel Chicago Downtown is the ideal spot for small meetings, corporate travelers and transient guests of all types from all over the world.
Part of the Marcus Hotels & Resorts' portfolio and Marcus Corporation, based in Milwaukee, WI, careers at the AC Hotel are supported by a commitment to our associates (for more than 80 years), reinvestment in our assets and service excellence.
We are currently seeking a dynamic leader who's passionate about hospitality to fulfill our Director of Operations position. This role will be responsible for directing and coordinating the Rooms Division, Engineering and Food & Beverage operations in conjunction with the General Manager to meet the daily needs of the hotel including but not limited to staffing, forecasting, controlling and supervisions.
Benefits include: Free on-site parking, Medical, dental, vision and life insurance, Vacation hours accrual upon hire, 401K, Travel, dining and movie discounts.
ESSENTIAL FUNCTIONS:
1. Plan, organize, staff, direct and control the hotel and operate the hotel in the absence of the General Manager following Marcus Hotels and Resorts and AC Hotel Chicago policies and procedures.
2. Achieve budgeted profit through cost and labor control; maintain the highest standards of security for the hotel patrons and team members and maintain the highest standards of quality and service in the Rooms and Food and Beverage Departments.
3. Clearly describe, assign and delegate responsibility and authority for the operation of the various departments under his/her supervisions; conduct appropriate meetings and coordinate with the other department heads to ensure that proper communication leads to guest satisfaction and maximum profit and productivity.
POSITION REQUIREMENTS:
1. Advanced knowledge of the principles and practices within the Rooms and Food and Beverage disciplines, including experiential knowledge for management of people and complex problems.
2. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals, employees and/or hotel guests.
3. Must be available to work a varied schedule to include full-time hours, days, nights, weekends and holidays.
Equal Opportunity Employer