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Treatment Technician

Acacia Clinics
Sunnyvale, CA Full Time
POSTED ON 2/8/2025 CLOSED ON 5/8/2025

What are the responsibilities and job description for the Treatment Technician position at Acacia Clinics?

Join us in revolutionizing mental healthcare with our groundbreaking Transcranial Magnetic Stimulation (TMS) and Spravato treatment for clinical depression, backed by Acacia's extensive experience and success in treating the most challenging cases. We're seeking front-line workers who are passionate about providing care for those facing mental health challenges.

Through our comprehensive training, we will equip you with the skills to deliver TMS and Spravato treatments and provide compassionate support to patients throughout their treatment journey. Under the supervision of two esteemed TMS experts, Dr. David Carreon and Dr. Noah DeGaetano, you will become a certified Treatment Technician. This is an extraordinary opportunity to be at the forefront of cutting-edge mental health care, even without extensive prior experience.

Responsibilities :

  • Administer specific transcranial magnetic stimulation (TMS) and Spravato treatments as prescribed by physicians.
  • Troubleshoot TMS-related issues, ensuring patient comfort and resolving stimulator / magnet problems.
  • Maintain accurate and timely records of TMS and Spravato treatment data.
  • Engage in empathetic conversations with patients and their families, fostering a supportive environment.
  • Conduct basic clinical interviews, utilize motivational interviewing techniques, and facilitate behavioral activation.
  • Deliver Acacia's patient-focused, holistic treatment experience through continuous learning.
  • Assist patients in completing daily and weekly surveys to track their progress.
  • Present patient updates accurately during clinical rounds, ensuring effective communication among the care team.
  • Collaborate with physicians, therapists, care coordinators, and administrative staff to optimize patient care.
  • Identify and promptly report urgent and emergency situations, ensuring the safety and well-being of patients.

Qualifications : Education :

  • College or Trade School Graduate or equivalent.

    • Interest :

  • Concern for taking care of people with mental health challenges, especially depression and anxiety.

    • Skills :

  • Excellent verbal and written communication skills in English.
  • Proficiency in Google Workspace or equivalent productivity tools.

    • Personal Characteristics :

  • Outgoing, fluent conversationalist, enjoys interacting with others, encouraging, and positive.
  • Self-starter and self-motivated individual.
  • Ability to contribute to a positive work environment.

    • Licenses :

  • Current Driver’s License.

    • Physical Abilities :

  • Able to lift and maneuver 7kg (15lbs) with each arm.
  • Physically able to stand on feet for many hours at a time.

    • Reliability :

  • Punctuality and the ability to be present on time at the start of each shift.

    • Availability :

  • Able to work from 7 : 30 am to 7 : 30 pm, Monday to Friday.
  • Flexibility to work overtime or occasional weekends as needed.

    • Primary duties include :

  • Positioning TMS equipment for treatment administration and ensuring proper equipment setup.
  • Monitoring all aspects of the treatment sessions to ensure patient comfort and treatment accuracy.
  • Entering, updating, and maintaining patient appointment information in the CareConnect system.
  • Troubleshooting and resolving issues related to patient comfort, coil contact, and TMS system setup during treatment.
  • Collaborating with a team of certified TMS physicians overseeing patient treatment across multiple office locations.
  • Working with a team of trained TMS technicians to deliver high-quality patient care for each individual.
  • Providing patients with information about enrolling in the TMS and Spravato programs.
  • Distributing psychiatric rating scales to assess patient progress accurately.
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