Operations Aide

• Coordinates and ensures the overall cleanliness and good order of the facility.
• Coordinates and verifies client movement in the facility in conjunction with clinical staff.
• Reports incidents, accidents and client/resident concerns or problems to appropriate clinical staff
• Documents the status of the facility in the staff communication book
• Monitors client/resident conduct and overall behavior during tour of duty
• Distributes and documents the receipt of clients’/residents’ mail and packages; conducts inspection for contraband according to established organizational policy
• Conducts rounds on a regular basis throughout the shift, and specifically at the beginning and end of each shift, to ensure the good order and cleanliness of the facility
• During tour of duty conducts “Room Runs” to assess cleanliness, safety and operating order of appliances, plant structure, plumbing, fire extinguishers, and safety kits. Documents any violation, notifies unit supervisor and generates appropriate work order
• In the event off an emergency, contacts appropriate outside emergency response personnel (EMS, Police, Fire Department), Supervisor(s); appropriately documents in the staff communication book the names of those contacted, the time of the contact, and the action taken.
• Attends mandatory agency and state training in safety and first aid, 
• Conducts searches of clients suspected of introducing contraband into the facility, according to established organizational policy and procedure; document findings and notifies supervisor(s)
• Ensures all metro-cards issued are documented on the Metro-Card Sheet.
• Enusres that all clients are finger-imaged before 11am.   
• Overnight shift ensures that all movement and count sheets are accurate
• Attends Evening Gathering and assigns escorts to clients going out on destinations.
• Must be available to work overnight as needed or when the work schedule rotates to meet facility needs.

REQUIREMENTS:                                                                                                                                                  

• High School Diploma required.
• One year of related work experience working with individuals with a substance use disorder and/or cooccurring mental health diagnosis. 
• CASAC Certification preferred. 
• Excellent communication, interpersonal, and written skills
• Ability to maintain accurate records; good computer literacy.
• Knowledge of residential program operations preferred.
• Available to work all shifts and may require coverage of shifts for overtime.