What are the responsibilities and job description for the Intake Specialist position at Acadia Behavioral Health (Pioneer Behavioral Health)?
The Refuge, a Healing Place is a residential treatment center, specializing in trauma, substance use disorders, eating disorders, and other co-occurring disorders. The Intake Specialist will be responsible for:
ESSENTIAL FUNCTIONS:
• Liaise with client/family of potential admissions to address any questions, concerns, etc.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
• Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
• Orients client to the facility/milieu.
• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
• Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
• May discuss client’s financial responsibility and take payment as applicable.
HS Diploma/GED is required
1-2 years experience in substance use/behavioral health setting is preferred.
