What are the responsibilities and job description for the Patient Coordinator position at Access Health Dental?
Access Health Dental is seeking hard-working, motivated Patient Coordinators for a new and exciting opportunity at our dental offices located in Las Vegas.
Our ideal candidates for this position will have exceptional dental hygiene, organizational, and leadership skills. As a Patient Coordinator, you will take personal responsibility for ensuring the quality of work given to our patients. You will have the opportunity to build and maintain client relationships and help us ensure that every patient gets high-quality care.
Who We Are:
Access Health Dental (“AHD”) is a dental service organization (“DSO”) founded in 2012 to provide an innovative, systematic approach to the delivery of oral health care in the greater Las Vegas area.
Our Investment In You:
- We offer a competitive salary
- We provide comprehensive health and wellness benefits package to include FSA, dental, vision, retirement, and supplemental insurance.
- We provide PTO to eligible employees.
- We believe in investing in your career growth and development
Core Responsibilities:
- Check-in patients and update information as needed
- Perform opening and closing procedures for the practice, including turning on systems, checking voicemail and returning calls, checking emails and responding promptly, organizing reception areas and replacing magazines, reviewing schedules, and completing prep work for the following day
- Coordinate registration and account activation for new patients, including completion of the New Patient Relationship form for all patients
- Follow up on patient recall report, including sending postcards and making phone calls regarding appointments; completed appointment reminder calls
Experience and Qualifications:
- High school diploma or equivalent
- At least 1-year customer service experience, preferably in the dental field
- Bilingual (Spanish) preferred
- One year in customer service preferred