Youth Outreach Coordinator

Access Services is hiring a full-time Youth Outreach Coordinator for our Chester County Teen Talk Lines, to serve teens in Chester County, from community locations across Chester County, and two office days based in Plymouth Meeting, PA. The Youth Outreach Coordinator will focus primarily on leading and growing our Teen Talk line in Chester County. They will be passionate about teens, recovery, mental health, and suicide prevention. They will find creative ways to promote the Chester Teen Talk Lines through connecting with people, public partners, and remaining active in the community. The Youth Outreach Coordinator will be a highly organized person who can run meetings, deliver presentations, and inspire through public speaking in community and school locations.

Learn more about our work here: Chester Teen Talk Lines: Access Services.

What does this job look like?

• The Youth Outreach Coordinator will develop community and school relationships on behalf of the Chester County Teen Talk Line (TTL). You will monitor the education and public awareness of the program and maintain relationships with collaborating agencies in Chester County. In addition, you will promote the program and crisis prevention services at schools and in the community, community events, and partnership meetings. You will be involved with teen volunteer relations and engagement.

Location:

• This position will require ongoing travel to schools, providers, and community events in Chester County, with at least two days per week in the Plymouth Meeting office. Some remote work will be allowed upon approval from supervisor.

Work Schedule:

• Full Time: Tuesday through Saturday with flexibility to create hours based on program needs; Two days per week required from 12:00 PM to 8:00 PM at the Plymouth Meeting office.

Requirements

Essential Functions of Youth Outreach Coordinator:

• Pursue relationships and deliver presentations to schools and community groups to educate them about TTL as a resource as well as the volunteer and hosting opportunities.
• Use your personal experiences and training to educate the community on mental health and wellness.
• Brainstorm potential partnerships and regularly engage with the community in Chester County, maintaining a calendar for outreach events and working closely with community partners.
• Assist with managing social media accounts to promote the program and department.
• Assist with the maintenance and development of marketing materials specific to promoting Chester County TTL.
• Share community resources and information available in Chester County with other team members to assist with appropriate referral.
• Maintain knowledge around risk management, secondary trauma, and wellness to allow for appropriate support of teen volunteers.
• Assist with the recruitment of youth volunteers.
• Build relationships with youth volunteers through mentoring, support/supervision, education, and engagement.
• Communicate volunteer concerns/needs to the leadership team.
• Work closely with department leadership to promote and support the growth of crisis prevention services in Montgomery and Chester Counties.
• Mentor other team members and help to provide shift oversight in the absence of other leadership.
• Travel during a normal workday to attend offsite meetings and provide services in the community. The employee will need to drive their personal vehicle to meet these expectations, drive in a safe manner at all times, and meet eligibility criteria in agency Motor Vehicle Policy at all times.

Requirements and Qualifications of Youth Outreach Coordinator

Education: Bachelor's degree required, preferably in a related field, including Human Services, Behavioral Health, Special Education, Psychology, or Social Work.

Certification: Certified Peer Specialist certification, or willingness to complete within the first 6 months of work.

Experience:

• One year of experience working with teenagers in a behavioral health setting required.
  AND

• A history of personal lived experience with mental health is required.
• Previous experience with marketing, public presentation, and/or networking is preferred.

Knowledge, Skills, and Abilities:

• Ability to navigate and prioritize multiple responsibilities and independently maintain a working schedule that meets all program requirements.
• Demonstrated leadership ability, mentorship skills, and creativity in creating ideas and solutions.
• Excellent oral, written and interpersonal communication skills to effectively interact with individuals, their families, case managers, and the public.
• Ability to work as part of a team, work independently, and demonstrate a cooperative and caring attitude toward others. Maintain positive, respectful relationships with all team members and other collaborating programs.
• Public speaking ability and mentoring skills; these skills will allow the youth outreach coordinator to relate to, motivate, and encourage others as a result of own personal experiences with chronic mental health issues.
• Knowledge of peer support model, recovery principles, and motivational interviewing.
• Advocacy skills in mental health and suicide prevention.
• Ability to exercise judgment and discretion in applying policies, procedures, and a commitment to upholding the rights of the individual as well.
• Proficiency in, or the ability to learn and use workplace technologies, platforms, and an electronic health record.

Essential Working Conditions/Physical Demands:

• Work in a standard office environment.
• Utilize desktop computer equipment on a daily basis.
• Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.)
• Travel to offsite locations and regional office locations if necessary.

Benefits

Pay: $19 - $20/hourly, with starting rates based on education and experience.

Our full-time comprehensive benefits package includes:

• • Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
  • Tuition Reimbursement Program.
  • 20 days PTO (vacation/sick), 7 paid holidays, 2 floating holidays.
  • Mileage/Toll Reimbursement, paid travel time between worksites.
  • Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
  • Employee Assistance Program (telehealth/in person).
  • Referral Bonuses up to $750 per hire
  • College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer

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