Supported Housing CASE MANAGER

Position: Housing Case Manager

Program/Department: Project RESIDE/Supported Housing

Reports To: Director of Supported Housing

Location: 256 Washington St.

Hours: FT, 35 Hours a week

Position Summary: Provide case management to assigned participants.
Rate: $27.47/hr

Responsibilities:

• Support a high-performing culture aligned with TGCW core values and B.A.S.I.C Tenets: Balance, Accountability, Satisfaction, Inclusion, and C
• Provide case management services to assigned participants.
• Function as a team member through attendance of weekly staff meetings
• Conduct home/office visits monthly or as required.
• Complete and submit home visit verification logs weekly.
• Assist participants in applying for Section 8 certificate or other appropriate Housing referrals.
• Assist and accompany participants to DSS & Social Security Administration for entitlements, as needed to apply for and secure benefits.
• Provide referrals and linkage of participants as needed to substance use treatment, vocational training, and various community resources and conduct appropriate follow-up. i.e. Health Home and Care Coordination providers.
• Evaluate apartment’s conformance to Housing Quality Standards for safety and habitability.
• Maintain assigned charts.

• Progress notes (Bi-Weekly)
• Service Plans (Updated every three months)
• Participants consent forms (Yearly or as needed), and
• Other required documentation (Face sheets, enrollment form, rent calculation, and etc.)

• Provide supportive counseling to participants on caseload.
• Act a liaison with other service providers to help ensure appropriate service delivery.
• Assist client in developing and maintaining a budget for paying their bills such as, (Rent, Con Ed, Cable, Food Shopping, Etc.)
• Facilitate and mediate communication with assigned participants and landlords as needed.
• Reviews lease documents between participants and landlords to ensure participants are aware of and understand the provisions of the lease agreement.
• Coordinate and collaborate with Finance Department to insure accurate and timely payments to landlords.
• Facilitate transitional support groups.
• Participate in case management and professional development activities such as trainings webinars, and continuing education services.
• Complete all other assignments.

Qualifications: Minimum of a BA/BS in related field, Driver’s License, minimum of 2 years working in a Mental Health/Substance Abuse Field Work History with Diverse population.

Travel Requirements: 50 %

Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision.
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