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Security Ambassador

Accor Hotels
Chicago, IL Full Time
POSTED ON 1/16/2025 CLOSED ON 4/10/2025

What are the responsibilities and job description for the Security Ambassador position at Accor Hotels?

Company Description

Why work for Accor?

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit careers.accor.com.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Primary Responsibilities

Security Operation

  • Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts :

Security Control Room Duty;

  • Lobby Duty;
  • Loading Bay;
  • Patrolling or Observation Duty;
  • Back of House;
  • VIP Parking;
  • Or at any position where operations in Security field will benefit.
  • Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected.
  • Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives.
  • Coordinate with various departments and government agencies on routine matters and during emergencies.
  • Monitor back of house areas with particular attention to unauthorized entry and exit points.
  • Maintain records in respective Log Books for future reference.
  • Keep Manager or Crisis Management Team informed on the latest developments of the situation in a crisis.
  • Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock.
  • Ensure the cleanliness of Hotel Security Room and the surrounding areas.
  • Other Responsibilities

  • Be fully conversant with hotel fire & life safety / emergency procedures.
  • Comply with hotel and department policies and procedures at all times.
  • Attend all briefings, meetings and trainings as assigned by management.
  • Report for duty on time wearing a clean and complete uniform at all times.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the Management of the Hotel.
  • Qualifications

    Knowledge and Experience

  • Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
  • Minimum 1 year of relevant experience in a similar capacity.
  • Good reading, writing and oral proficiency in English language.
  • No criminal record.
  • Competencies

  • Good communication skills.
  • Must be able to maintain confidentiality at all times.
  • Honest with a high level of integrity.
  • Ability to remain calm and react fast to situations.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Must be well-presented and professionally groomed at all times.
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