What are the responsibilities and job description for the Food & Beverage Manager position at AccorHotel?
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
What is in it for you:
- Competitive salary
- Paid Time Off
- Medical, Dental and Vision Insurance, 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Job Description
As Food & Beverage Manager, you will work closely with other operational managers to enhance processes, efficiency, and service. The candidate will have a proactive approach to hospitality, and will constantly strive to innovate and implement new ideas to enhance our service product. This leader will be involved in overseeing our Opaline Bar & Brasserie but will also have exposure to our In-Room Dining, Banquets, and Refreshment Center outlets.
Reporting to the Food & Beverage Operations Manager, responsibilities and essential job functions include but are not limited to the following:
- Active floor management, driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
- Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
- Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
- Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
- Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
- Ensure departmental schedules reflect our service commitments, ambassador needs, and business-productivity commitments.
- Take responsibility of the cleanliness, maintenance, and storage procedures of the operations
- Participate in ordering, inventory, and monitors use of supplies.
- Execute opening and closing checklists.
- Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
- Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
- Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
- Ensure a safe and healthy work environment for both ambassadors and guests.
- Oversee day to day operation of F&B areas in collaboration with other managers.
- Other duties as assigned
Qualifications
Your experience and skills include:
- Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
- Computer knowledge, particularly POS (Silverware) and Microsoft Office an asset
- Hands on management style with ability to prioritize and lead through example
- Strong organizational skills
- Excellent interpersonal skills, with great communication ability
- Must be available to work afternoon/evening shifts and weekends.
Additional Information
Your team and working environment:
- Opportunity to work with a diverse group, representative of over 20 countries worldwide
- Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.