What are the responsibilities and job description for the Retail Sales Associate position at Ace Handiman, INC DBA: Ace Hardware?
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Must be able to take initiative and be productive.
Must be dependable and maintain strong attendance.
Essential Duties & Responsibilities Include the following:
(Other duties may be assigned).
Customer Service:
- Provide a positive representation of Ace Hardware Titusville.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations:
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Benefits:
- Health Insurance
- Dental and Vision Care
- Retirement Plan with Company Match
- Employee Discount
- Potential Regular Pay Increases
- Career Path
- Learn valuable skills you'll use for life!
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $13