What are the responsibilities and job description for the copier field tech position at Ace Reprographics, Inc?
Company Description
ACE Reprographics, a family-owned and operated company for over 70 years, is built on a foundation of integrity and reliability. Serving architects, engineers, contractors, and designers in the greater metropolitan area, we pride ourselves on delivering professional and prompt service. Our dedicated and well-trained team leverages the latest technologies to ensure top-quality results for every project. At ACE Reprographics, our mission is to help clients bring their designs to life, creating lasting impressions since 1933.
Based on growth Ace Reprographics is expanding its Field Service Division! As one of New Jersey’s Premier Equipment Sales & Service providers for the full line of Sharp Office Equipment, Digital Signage & Aquos Boards as well as Canon & HP Large Format systems, we are currently looking for a Field Service Technician. In this important role your responsibilities will include:
Installation, on-site repair, and maintenance of Sharp Digital Copiers, Printers, MFP’s, other Connected Digital and Wide Format devices.
Experience with Sharp Office Equipment is required. Experience with and both Oce & HP Large Format systems a plus. Compensation based on experience. Includes salary, expenses, bonus opportunities as well as a comprehensive benefits package including major medical, dental and 401k.
Qualifications
- Strong Analytical Skills for troubleshooting, process optimization, and quality assurance in print production
- Excellent Communication skills to collaborate with teams and address customer needs effectively
- Proficiency in Digital Strategy and hands-on experience with modern printing technologies
- Familiarity or experience working with Arizona 1350s is a plus
- Ability to work in an on-site environment in NJ, and handle physical tasks related to machine operation an other jobs within the company
- Previous experience in a related role or industry, with technical expertise in digital and flat-bed printing
Maintain positive effective customer relationships and good working relationships with Clients and fellow Ace Reprographics staff.
Service and repair equipment on site at customer’s location and on site at Ace Reprographics. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing, and adjustment, Network Assessments, inventory of parts, etc.
Installation, preventive maintenance and service of equipment with limited supervision.
Systematically troubleshoot malfunctions of equipment including both mechanical and electrical, to determine cause and resolve.
De-installation of equipment where necessary to facilitate delivery or equipment return.
For more information on Ace Reprographics, please visit our websites at www.acereprographics.com and www.aceforebusiness.com. For immediate consideration, please email your resume.