What are the responsibilities and job description for the Fulfillment Specialist position at Acer?
Job Summary
Acer America Corporation is a fast-paced, high-growth, computer hardware company located in the heart of Silicon Valley. We are looking for a detail-oriented, experienced individual with a enthusiasm for supply chain operations to fill one of our Bilingual (English/Mandarin) Order Fulfillment Specialist roles.
Job Responsibility
Acer America Corporation is a fast-paced, high-growth, computer hardware company located in the heart of Silicon Valley. We are looking for a detail-oriented, experienced individual with a enthusiasm for supply chain operations to fill one of our Bilingual (English/Mandarin) Order Fulfillment Specialist roles.
Job Responsibility
- Contribute to monthly high-level planning sessions covering future month forecast gaps and current month shortfalls.
- Complete ownership of customer level demand plans leveraging historical sell in and sell through data, as well customer relationships to provide accurate forecasts for ongoing products.
- Administer product launches at the customer & SKU level and be an advocate for assigned accounts timing and load-in needs.
- Develop business recommendations and proposals to increase sales revenue, reduce cost, and create efficiencies.
- Manage supply chain purchase of materials in support of the plan based on your forecasting.
- Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Business Management, Supply Chain and Other).
- Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.
- Contribute in managing product lifecycles by collaborating with cross-functional teams in developing inventory strategies on existing items, new products, and product transitions.
- Help prepare reports and presentations for multiple teams, including c-level staff
- Work with multiple teams to track orders to commit and demand supply/commit matching
- Use advanced Excel/Database skills help diagnose problems and support ad hoc business decisions.
- Bilingual (English/Mandarin)
- Strong cross-functional & cross-cultural collaboration skills.
- Ability to effectively manage time and meet necessary targets.
- Willingness to take ownership of new tasks and problem-solve independently, but not scared to ask for help
- Extreme attention to detail, and customer requirements
- Strong communication and relationship-building skills with overseas ODM and other teams within the organization
- Collaborative and flexible work style
- Excellent communication skills, including strong written and presentation skills
- Working knowledge with prior demand planning software a plus
- Proficient with basic PC skills including Microsoft Excel, Power Point and Word.
- BS/BA degree in supply chain, business or related discipline. or equivalent work experience
- Four (4) years experience working in supply chain, preferred order fulfillment/demand planning
- Bilingual (English/Mandarin)
- Demonstrated Microsoft Excel skills, ability to work with CSV imports/exports (Pivot Tables, VLookups, etc. a plus)
- Familiarity with online portals, online software
- SAP ERP experience strongly preferred
- Self-motivated with ability to prioritize tasks and work in a very fast-paced, rapidly changing environment
- Strong written and verbal communication skills