Youth Housing Case Manager

Assist chronically homeless LGBTQ individuals aged 18-24 secure safe and affordable housing per HUD and CoC Rapid Rehousing guidelines in Oneida County.

Ensure housing habitability of all units by completing the HUD Inspection Checklists for each apartment on an annual basis.

Conduct program enrollments and ongoing assessment and eligibility determination activities with clients referred through Coordinated Entry and enrolled in the program.

Maintain accurate and complete client records, including client charts and data entry, in compliance with HUD and CoC standards.

Conduct monthly home visits with individual clients and make necessary referrals to address their overall health and housing needs.

Assist clients to secure services that: maximize their tenure in housing; increase their ability to maintain their household and finances; independently perform activities of daily living; uphold the terms of their lease; prevent lease violations; intervene and mitigate crisis situations; maximize tenant safety and security; and prevent avoidable evictions.

Assist clients with completing paperwork associated with securing housing related benefits, income maintenance, and essential housing needs.

Conduct quarterly Income Assessments with each client and adjust rental assistance, as needed, based on client income.

Collaborate on monthly Independent Living Skills workshops to equip clients with the skills needed to maintain safe and stable housing upon graduation from the program.

Work closely with the Director of Youth Services and other housing staff on the availability of rental assistance based on client needs and budget constraints.

Communicate, engage, and advocate on behalf of clients and mediate conflicts with landlords.

Maintain regular contact with landlords to preserve positive relationships and check-in on client-landlord relations.

Participate in agency case conferences as scheduled.

Maintain working knowledge of HUD Rapid Rehousing program regulations, policies, and procedures.

Attend all required and recommended staff trainings and in-services.

Attend monthly meetings, as required by the Oneida County Housing and Homeless Coalition.

Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPPA, Article 27-F, ACR Health?s policies and procedures and other applicable regulations. Protect agency data in accordance with confidentiality procedures and protocols.

Perform other duties as assigned by Director of Youth, Family, & Education Services, Chief Program Officer, and/or Executive Director.