What are the responsibilities and job description for the Customer Outreach/ROW Specialist position at Actalent?
Job Title: Customer Outreach/ROW Specialist
Job Description
We are seeking candidates to join our Customer Outreach team in the Miami/Dade area. In this role, you will support the FPL Storm Secure Underground Program by connecting with service customers, explaining the SSUP, and obtaining necessary documents and signatures for utility easements to close out these FPL projects. This is a driving role where you will be responsible for contacting each property owner to discuss the project and proposed equipment placement. Your duties will also include ongoing communication with property owners and property occupants throughout all stages of the project, organizing and submitting documents electronically to the support team, and coordinating special projects as assigned. You may also be required to accommodate other times for some customers.
Hard Skills
- Ability to read and understand construction and engineering plans
- Sales experience
- Field experience
Soft Skills
- Great customer service
- Strong communication skills
- Purposeful follow up
- Documentation skills
Job Type
This is a contract position with a duration of 9 Month(s).
Work Site
This is a fully on-site position in Miami Gardens, Florida.
Work Environment
This position will primarily be field-based in the Miami area, using your own vehicle (mileage reimbursement provided). Working hours are Tuesday - Saturday from 10AM-7PM. Field attire includes jeans and steel-toe boots. PPE (Shirt, Vest, etc) will be provided. Company equipment and phone will be issued, though you may need to use your personal phone in the interim.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $24 - $25
