Front Office Medical Assistant

Job Description

As a Front Office Medical Assistant, you'll play a crucial role in ensuring the smooth operation of our medical office. Your primary responsibilities will include answering and directing phone calls, reassuring patients, physicians, and other staff members through follow-up calls, and assisting in scheduling patients. You'll also verify patient information and insurance coverage prior to scheduling appointments or procedures. Your role will require you to maintain accurate and timely patient care documentation, alerting clinic leadership of any discrepancies. You'll prepare room assignments according to policies and procedures, ensuring rooms are comfortable and ready for use. Your organizational skills will be put to use as you keep the front office orderly, register and verify patient demographic information, and handle collections of co-pays and outstanding account balances. You'll also be involved in scheduling follow-up appointments, adhering to prescription protocols, operating diagnostic equipment (without interpreting tests), and performing non-invasive specimen collection. Where applicable, you may also be required to perform X-rays and assist with scribing.

Hard Skills

• Scheduling appointments
• Documenting patient care
• Registering and verifying patient information
• Collecting co-pays
• Operating diagnostic equipment
• Non-invasive specimen collection
• Performing X-rays (where applicable)
• Assisting with scribing (where applicable)

Soft Skills

• Strong communication skills
• Organizational skills
• Attention to detail
• Ability to work in a fast-paced environment

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Wellington, Florida.

Work Environment

Our clinic operates Monday to Friday, with shifts either 8am-5pm or 11am-8pm.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $20 - $24