Job Title: Patient Care Coordinator

Job Description

As a Patient Care Coordinator, you will utilize Medent as the EMR for patient records, log medications, reconcile with the pharmacy for medications, and update the computer system for MRI, CAT scan, and other requests. You will also complete return-to-gym and sports notes, put scripts in EMR, and call facilities for STATs. You will manage the fax machine between offices, schedule appointments with patients via phone, verify patient insurance coverage, and collect copayments. Additionally, you will support patient questions related to insurance, assist with check-in and check-out procedures, maintain and update patient records, process insurance claims, create invoices, manage patient billing, and assist with patient examinations.

Responsibilities

• Utilize Medent as EMR for patient records.
• Log medications and reconcile with pharmacy.
• Update the computer system for MRI, CAT scan, and other requests.
• Complete return-to-gym and sports notes.
• Put scripts in EMR and call facilities for STATs.
• Manage the fax machine between offices.
• Schedule appointments with patients via phone.
• Verify patient insurance coverage and collect copayments.
• Support patient questions related to insurance coverage.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient records.
• Process insurance claims, create invoices, and manage patient billing.
• Update and maintain accurate patient medical histories and records.
• Assist with patient examinations, take vital signs, and prepare patients for procedures.
• Answer calls for all offices.
• Utilize problem-solving skills to schedule appropriate appointments.
• Triage all patient questions to the proper clinical point of contact.

Essential Skills

• Experience with EMR, particularly Medent.
• Previous medical assistant experience.
• Knowledge of medical terminology.
• Experience with patient scheduling and insurance reviews via phone.
• Excellent phone etiquette.

Additional Skills & Qualifications

• Certification as a Medical Assistant preferred, but not required.
• Insurance knowledge from previous roles.

Work Environment

You will be part of a team of 8 in this department. After the contract and good performance reviews, 2 days of work from home will be allowed. You must provide your own equipment and workspace for remote work. The role primarily involves handling patient inbound calls, with some outbound calls to reschedule if a doctor misses an appointment for surgery. The position is always based in Sparta until work from home starts. The shift is Monday to Friday, with Mondays always from 8 am to 5 pm, and Tuesday to Friday from 8 am to 4 pm or 9 am to 5 pm. The exact schedule will be provided.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sparta,NJ.

Application Deadline

This position is anticipated to close on Feb 7, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $18 - $21