Demo

Triage Pharmacy Technician

Actalent
Green, WI Other
POSTED ON 7/24/2023 CLOSED ON 8/7/2023

What are the responsibilities and job description for the Triage Pharmacy Technician position at Actalent?

Description:

  • The Pharmacy Technician will be trained in general Pharm Tech duties including filling prescriptions, reviewing health insurance and prescription orders as well as assisting customers from within the community and LTC pharmacy.
  • They will also be supporting customers over the phone and through computer systems so they will need to have strong customer services skills as well as systems skills.
  1. Respond to customer inquiries as necessary
  2. Process STAT orders
  3. Verify all information is complete on the prescription
  4. Communicate with facilities to alert them of any issues during the data entry process
  5. Update the patient profile with all necessary information from prescription. Ensuring that patient's allergies, therapies and current medication are updated
  6. Assist with finding lost or missed orders on reques
  7. Answer inbound facility phone calls

Skills:

Pharmacy Technician, customer service skills, troubleshooting, pharmacy technician customer service, pharmacy technician certification

Top Skills Details:

Pharmacy Technician,customer service skills,troubleshooting

Additional Skills & Qualifications:

- Pharmacy Technician with 2 plus years of experience

- Good Customer service skills

- Proficient with electronic pharmacy programs and experience supporting customers over the phone

- Must be able to problem solve and solutions minded

Experience Level:

Intermediate Level

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.

Salary : $18 - $20

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