What are the responsibilities and job description for the Operations Manager position at ActionLink?
Employment TypeFull Time Temp
LocationUS - NATIONAL
* We are seeking a collaborative and detail-oriented Operations Manager to join our team on a temporary basis!*
ActionLink is a premier retail marketing solutions company on a mission to enhance our clients' brand presence and innovative technology products through cutting-edge retail display installations and merchandising strategies.
Position Overview
This temporary Operations Manager position is responsible for establishing and managing all aspects and timelines of project operations within the assigned program to meet Key Performance Indicators.The Operations Manager works closely with the client and cross-functional teams to ensure successful execution of programs. This is a visible and client-facing role, with key responsibilities related to establishing and maintaining the strategic and tactical execution of program objectives.
Primary responsibilities of this role include strong relationship building, conducting comprehensive business analysis, communicating results, and developing/recommending and implementing process improvements. The Operations Manager serves as a day-to-day point of contact for program execution for clients and cross-functional teams.
Schedule And What We Offer
LocationUS - NATIONAL
* We are seeking a collaborative and detail-oriented Operations Manager to join our team on a temporary basis!*
ActionLink is a premier retail marketing solutions company on a mission to enhance our clients' brand presence and innovative technology products through cutting-edge retail display installations and merchandising strategies.
Position Overview
This temporary Operations Manager position is responsible for establishing and managing all aspects and timelines of project operations within the assigned program to meet Key Performance Indicators.The Operations Manager works closely with the client and cross-functional teams to ensure successful execution of programs. This is a visible and client-facing role, with key responsibilities related to establishing and maintaining the strategic and tactical execution of program objectives.
Primary responsibilities of this role include strong relationship building, conducting comprehensive business analysis, communicating results, and developing/recommending and implementing process improvements. The Operations Manager serves as a day-to-day point of contact for program execution for clients and cross-functional teams.
Schedule And What We Offer
- Monday through Friday 9am to 6pm. Occasional weekend support may be needed.
- This is a temporary role starting on February 1st.
- $55,000 annual salary
- Diverse mixture of remote work and travel
- Medical, dental, vision, life, and prescription insurance plans
- Laptop plus monthly internet/phone stipend
- W2 employment with biweekly pay schedule & direct deposit
- Paid vacation & sick time
- Paid holidays
- 401(k) option with employer match
- Key point of contact and decision-making authority for the execution of client project objectives
- Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client
- Meet and interface directly with client reps to develop project timelines and ensure an executable process is in place to meet deadlines
- Make strategic and corresponding tactical changes required to achieve program timelines
- Communicate program goals and provide strategic communication and project oversight for all details within ActionLink management systems
- Structure and execute project-specific quality assurance analysis
- Assist with fulfillment orders and administration when needed
- Report program performance results and initiate continuous improvements
- Adhere to the guidelines of ActionLink's Travel and Expense Policies
- Minimum 2 year college degree in business or equivalent experience preferred
- Business account management or related operations experience with direct client interaction required
- Ability to build and foster business relationships at multiple levels
- Skilled at collaborating and problem solving with demonstrated critical thinking skills
- Proven time management and organizational skills
- Exceptional verbal and written communication skills
- Strong proficiency with Microsoft Excel
- Access to quiet work space with reliable high-speed internet connectivity and smartphone
- Valid driver’s license and ability to rent a car under ActionLink’s corporate insurance standards
- Travel locally by vehicle and/or nationally by plane as needed or requested
Salary : $55,000